Headset Problem with Samsung Galaxy Ace

This is a discussion on Headset Problem with Samsung Galaxy Ace within the Android Audio forums, part of the Android Discussions category; I am a technophobe so if anyone is able to offer me any advice i would really appreciate it if you could treat me like ...

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Thread: Headset Problem with Samsung Galaxy Ace

  1. #1
    Android Lurker wooseyboosey's Avatar
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    Headset Problem with Samsung Galaxy Ace

    I am a technophobe so if anyone is able to offer me any advice i would really appreciate it if you could treat me like a simpleton... no technical jargon!!! Many thanks.

    My Samsung Galaxy Ace phone works ok with the headset supplied by Samsung, (although sound quality is not great).

    However I have tried to connect two other (average quality) headsets, but a problem occurs...... I can hear the caller, but they cannot hear me. I tried to press the <Headset> option but the button does not light up with a green bar underlining and it does not do anything. I have also checked that the microphone is turned on. The speaker button works fine.

    I tried plugging one of these other headsets into my older son's Android phone and he had the same problem, but the headsets worked fine with my younger son's non android phone.

    It seems a real mystery to me .... I thought it was something wrong with my phone until my older son had the same problem.


    If anyone has any ideas I would be grateful for advice. Thank you!

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  3. #2
    Super Moderator UltraDroid's Avatar
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    Welcome to the forum!

    I'm not a technician, so I can't offer much help on your problem, but if you can hang on for awhile, w have some very knowledgeable people who are members and staff of this forum and they should be popping in with some suggestions.
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  4. #3
    Android Lurker wooseyboosey's Avatar
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    Hi Ultradroid,

    Thanks for your kindly message and welcome, I confess this forum is at first a bit of a scary place to be as there seems to be a lot of very clever and knowledgeable people, and I'm out of my depth, but I decided that the worst that could happen (eg possibly being ridiculed for my naivety or stupidity) wasn't too bad and I could cope with that so I just jumped in!

    Hope to hear from someone sooner or later.

    Thanks again

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