I have had a Samsung Charge for the last 2 years and while I haven't had the sort of issues some people have had I have had a lot of freezing problems with the phone that require it to be hard reset at least once a week, and sometimes more. It freezes a lot when using the camera so I rarely use the camera on the phone. I Will be able to update in the next few weeks so I have been researching new phones (Verizon). I really like the Note II and the Galaxy 4S, but I am skeptical of Samsung because of the Charge. I had an original Motorola Droid that was a great phone and never gave me problems, but I keep going back to the Note II especially because I love the huge screen. Any advice, opinions would be appreciated! Thanks!