Phone Turns Off Suddenly

This is a discussion on Phone Turns Off Suddenly within the Android Forum forums, part of the Android Discussions category; hello I have Htc Desire Z; My phone turns off suddenly with no reason, And it does not turn on with pressing the power button ...

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Thread: Phone Turns Off Suddenly

  1. #1
    Android Lurker mona_demonio's Avatar
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    Phone Turns Off Suddenly

    hello
    I have Htc Desire Z;
    My phone turns off suddenly with no reason,
    And it does not turn on with pressing the power button and I have to turn it on by removing the battery and inserting it again
    please help me about this
    thank you

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  3. #2
    Super Moderator/RS furbearingmammal's Avatar
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    Are you stock or rooted? How long have you had the phone? Is it still under warranty? Have you received any updates?
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  4. #3
    Android Lurker mona_demonio's Avatar
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    I have it 6 months; yes it's still under warranty but I'm live in Iran!!!no I have not received any updatesand I don't root itMay this problem related to hardware?

  5. #4
    Super Moderator/RS furbearingmammal's Avatar
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    I'd seek a warranty replacement. It sounds like the hardware is failing.
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  6. #5
    Android Lurker mona_demonio's Avatar
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    thank you

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