HELP-phone button not working on home screen

This is a discussion on HELP-phone button not working on home screen within the Android Forum forums, part of the Android Discussions category; I have the android HTC-on my home screen the phone button just randomly stopped working! When i click it a grey box just pops up ...

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Thread: HELP-phone button not working on home screen

  1. #1
    Android Lurker atlarge24's Avatar
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    HELP-phone button not working on home screen

    I have the android HTC-on my home screen the phone button just randomly stopped working! When i click it a grey box just pops up saying phone and i cant dial numbers or anything! It's rather annoying-does anyone know how to fix this without having to go into verizon?

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    Super Moderator/RS furbearingmammal's Avatar
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    FurryVarmint
    Delete the icon and copy a new one for the dialer from the app drawer. Let me know if this works.
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    Android Lurker atlarge24's Avatar
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    how would i delete the icon? i dont think its one i can delete-its automatically at the bottom of the screen. when i click that phone button instead of opening like the numbers to dial & my call history a little bubble saying phone just pops up. im not sure how i would delete that?
    i tried restarting my phone and taking the battery out and nothing seems to help. plus now, all my contacts wont load. ughh, it was just sitting on my bed and suddenly it stopped working!

  5. #4
    Super Moderator/RS furbearingmammal's Avatar
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    FurryVarmint
    Is it a button or is it an icon on the screen? If it's an icon, try long-pressing the icon until you get a buzz and/or a popup offering to let you delete it.
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  6. #5
    Android Lurker atlarge24's Avatar
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    its the actual phone button on the bottom of the screens on the android.like that phone button on this picture. Name:  HTC-Incredible-home-screen.jpg
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  7. #6
    Super Moderator/RS furbearingmammal's Avatar
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    FurryVarmint
    Okay. That's a Sense problem. You may have to do a factory reset to get the phone working again, and even then it may not solve the problem. I'd recommend backing up anything and everything you want to keep before proceeding.

    Also, check to see if there's an update for your phone.

    Settings> About phone> Check for updates
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