Android Phones Not Getting to Internet on WiFi

[JLeslie]

I work for a company that does IT support for small businesses. One client just purchased some new Andoid phones and while they work fine on the mobile network, when they connect them to the company wifi, they can't get out to the internet. I've looked at the WAP's and they are set to hand out DNS server addresses along with an IP address. And company laptops on wireless don't have a problem with internet access.

So I'm trying to figure out why these phones can't get to the internet when on the company wireless network. Any thoughts?

JL

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