Multimedia message

This is a discussion on Multimedia message within the Android Forum forums, part of the Android Discussions category; Hi! I'm new to the android world and I need help. I bought a refurbished HTC (I think it is 4G) and I have not ...

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Thread: Multimedia message

  1. #1
    Android Lurker vdecker7's Avatar
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    Multimedia message

    Hi!
    I'm new to the android world and I need help. I bought a refurbished HTC (I think it is 4G) and I have not been able to receive multimedia messages or picture messages. Someone just sent me a picture message and then called me to ask if i received it. I see the text message and it says it is a multimedia message. when I click on it to see it, it says it is downloading. It does this for several minutes and then I get an error message that says Message not downloaded Generic network failure. When I check in Downloads it says -32.apk (paused) mail-attachment.googleusercontent...(i cant read the rest) and then it says it is in progress.
    I do not know what to do to solve the issue. Can someone help please?

    Thanks - V
    Last edited by vdecker7; 03-18-2013 at 02:56 PM.

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  3. #2
    Super Moderator UltraDroid's Avatar
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    Hi V - welcome to the forum! :

    We need the exact model number of your phone, as well as the name of your carrier in order to help you out on this one.
    vdecker7 likes this.
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    Android Lurker REDDWARF's Avatar
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    Sometimes you need to send a picture message to yourself to activate the mms service.
    vdecker7 likes this.

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    Android Lurker REDDWARF's Avatar
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    ...Is your phone an htc desire? I used to have this phone and the same problem. I think I had to knock my phone to 2g rather than 3g.

  6. #5
    Android Lurker vdecker7's Avatar
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    Quote Originally Posted by UltraDroid View Post
    Hi V - welcome to the forum! :

    We need the exact model number of your phone, as well as the name of your carrier in order to help you out on this one.
    Hi, The model number on the phone info says PC36100 and my carrier is PagePlus

  7. #6
    Android Lurker vdecker7's Avatar
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    Quote Originally Posted by REDDWARF View Post
    Sometimes you need to send a picture message to yourself to activate the mms service.
    I think this actually helped a little. I sent my sister a photo message and then a message that my mom had sent me a couple of days earlier came through to my phone. I'm still having some issues, but I am not sure how to describe them just yet. Thanks for the info.

  8. #7
    Android Lurker vdecker7's Avatar
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    Quote Originally Posted by REDDWARF View Post
    ...Is your phone an htc desire? I used to have this phone and the same problem. I think I had to knock my phone to 2g rather than 3g.
    No its not a desire it is an EVO 4G

  9. #8
    Rescue Squad grenefroggie's Avatar
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    I have had trouble with MMS since I started using Android. I have found that the Handcent messaging app over any stock app seems to work well.

    I would also talk to PagePlus support and see if they can offer any insight in to your issue.

  10. #9
    Android Lurker annaharris's Avatar
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    I think the internet connection that you are using is not able to provide you sufficient speed.

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