T-Mobile US Reports Third Quarter 2013 Results and Leads the Industry in Phone Customer Acquisition for the Second Consecutive Quarter
Adds more than 1.0 million net customers including 648,000 branded postpaid net customer additions
Third Quarter 2013 Highlights Include:
Total net customer additions of more than 1.0 million
672,000 total branded net customer additions with 643,000 branded postpaid phone net additions in Q3 – leading the industry for the second straight quarter
Total branded postpaid net additions of 648,000
Return to branded prepaid customer growth with 24,000 branded prepaid net customer additions
Continued low branded postpaid churn of 1.7%
Delivered second consecutive quarter of sequential service revenue growth
Adjusted EBITDA of $1.344 billion, up 6.2% quarter-over-quarter on a pro forma combined basis
Nationwide 4G LTE network coverage with 203 million people covered in 254 metro areas
Successful execution of major Un-carrier initiatives including:
Launched a groundbreaking approach to more frequent phone upgrades with JUMP!™
Launched Simple Choice global data, making “the world your network – at no extra charge” by including global unlimited data and texting in 100+ countries in every Simple Choice plan
Un-leashed Tablets and revolutionized how customers buy and use tablets with free data for life
Rapid progress with the integration of MetroPCS – already expanded MetroPCS brand into 15 new markets
More than 1.5 million MetroPCS customers on the T-Mobile network
Expanding the MetroPCS brand into an additional 15 markets on November 21
T-Mobile is increasing customer outlook and reaffirming financial guidance for 2013
November 05, 2013 07:00 AM Eastern Standard Time
BELLEVUE, Wash.–(BUSINESS WIRE)–T-Mobile US, Inc. (NYSE: TMUS) today reported third quarter 2013 results demonstrating that its Un-carrier strategy is successfully delivering results. The company has aggressively focused on eliminating customer pain points and it is subsequently seeing continued growth in its total and branded customer base due to the successful execution of this strategy.
“T-Mobile’s Un-carrier approach is resonating with consumers. We added more than 1 million customers and led the industry with 643,000 branded postpaid phone additions because we are fixing the things that drive customers crazy”
T-Mobile reported more than 1 million net customer additions with 672,000 total branded net customer additions for the quarter, including branded postpaid net additions of 648,000 and branded prepaid net additions of 24,000. The branded postpaid net additions continue the strong momentum from the second quarter, driven by continued low branded postpaid churn of 1.7% and an 8% quarter-over-quarter increase in branded postpaid gross additions.
“T-Mobile’s Un-carrier approach is resonating with consumers. We added more than 1 million customers and led the industry with 643,000 branded postpaid phone additions because we are fixing the things that drive customers crazy,” said John Legere, President and CEO of T-Mobile. “Part of our customer momentum comes from the MetroPCS acquisition. With MetroPCS we are making great progress, including the planned additional expansion of the MetroPCS brand into another 15 additional markets by November 21. Our momentum is great and we have confidence that we can continue to deliver sustainable and profitable growth.”
Executing on the Un-Carrier strategy to drive results:
T-Mobile began rolling out its Un-carrier offers in March 2013. The company’s key Un-carrier initiatives were as follows:
On March 26, 2013, the Company announced its radically simplified unlimited “Simple Choice” service plan with no annual contract. Device financing with the Equipment Installment Plan (EIP) provides customers with low out-of-pocket costs on some of the most popular devices available in the US wireless industry.
On April 12, 2013, T-Mobile began selling the iPhone at all company-owned stores in combination with the new Simple Choice service plan.
On July 10, 2013, the Company unveiled JUMP!, a groundbreaking approach to more frequent phone upgrades. T-Mobile already has more than 2.2 million JUMP! net enrollments. At the same time T-Mobile launched Simple Choice for Family, which lets families get rid of annual contracts and offers affordable service plans with no credit checks.
On September 20, 2013, T-Mobile started selling the iPhone 5s and 5c with very attractive introductory prices of $99 down and $0 down, respectively. Total smartphone sales, including sales to branded prepaid customers, were a record 5.6 million units in the third quarter of 2013, equivalent to 88% of total units sold, up from 86% in the second quarter of 2013. This represents a penetration of 78% of the total branded customer base, up from 74% at the end of the second quarter of 2013.
On October 9, 2013, the Company announced that it would make “the world your network – at no extra charge” – with unlimited data and texting worldwide in 100+ countries for Simple Choice and business customers. At the same time T-Mobile announced that it had delivered nationwide 4G LTE in 233 metro areas covering 202 million people. Since then coverage has increased to 254 metro areas covering 203 million people.
On October 23, 2013, the Company un-leashed tablets and revolutionized how customers buy and use tablets with free data for life. Customers will get 200 MB of free data every month with any tablet. T-Mobile also announced it will carry the iPad Air and iPad mini, beginning in November, starting at $0 down with 24 monthly device payments for qualifying postpaid customers.
In October 2013 the Company completed the previously announced acquisition of 10 MHz of Advanced Wireless Services (AWS) spectrum from U.S. Cellular for $308 million in cash. The purchased AWS spectrum covers a total of 32 million people in 29 markets in the Mississippi Valley region, including St. Louis, Nashville, Kansas City, Memphis, Lexington, Little Rock, Birmingham, New Orleans, and Louisville.
Operational and Financial Highlights
T-Mobile ended the third quarter of 2013 with more than 45 million customers, an increase of 1.023 million customers from the end of the second quarter of 2013. T-Mobile significantly grew its total branded customer base, with 672,000 net customer additions during the quarter. Branded postpaid net customer additions of 648,000 continue the strong momentum seen in the second quarter, reflecting continued low branded postpaid churn and significantly higher gross additions. With 643,000 branded postpaid phone net additions T-Mobile led the US wireless industry again in the third quarter of 2013. The Company’s network modernization program and strong execution of its Un-carrier strategy contributed to a continued low branded postpaid churn rate of approximately 1.7% for the quarter, up slightly from the second quarter of 2013 due to seasonal factors and an improvement of approximately 60 basis points from 2.3% in the third quarter of 2012. The branded prepaid business returned to growth with 24,000 branded prepaid net customer additions in the third quarter.
During the quarter, the quality of T-Mobile’s customer base and receivables portfolio continued to improve as a result of the Un-carrier strategy implementation, and the effect of credit tightening over the last fifteen months. Bad debt expenses decreased by 32% year-over-year. 53% of EIP receivables were classified as Prime at the end of third quarter of 2013, compared to 43% at the end of 2012. Additionally, the average application credit score increased by 31% year-over-year.
Total revenues increased by 7.4% quarter-over-quarter primarily due to the inclusion of MetroPCS results for the full quarter and higher equipment revenues due to record smartphone sales. On a pro forma combined basis, total revenues for the third quarter of 2013 grew by 0.6% quarter-over-quarter. The mix of branded postpaid customers on Value or Simple Choice plans was 61% as of September 30, 2013, up from 50% as of June 30, 2013.
Service revenues for the third quarter grew by 8.0% quarter-over-quarter primarily due to growth of the Company’s subscriber base and the inclusion of MetroPCS results for the full quarter. On a pro forma combined basis, T-Mobile’s service revenues have grown in each of the last two quarters reflecting the growth of the Company’s postpaid subscriber base.
Branded postpaid average revenue per user (ARPU) decreased quarter-over-quarter by $1.40 to $52.20, primarily as a result of the continued rapid adoption of Value and Simple Choice plans, which deliver lower ARPU due to lower service charges compared to traditional plans bundled with a discounted handset. This trend was offset to some extent by increased data attach, that is the percentage of customers choosing at least 2 GB of high-speed data attach. Branded prepaid ARPU for the third quarter of 2013 decreased quarter-over-quarter by $0.26 to $35.71 on a pro forma combined basis.
Adjusted EBITDA improved by 6.2% over the second quarter of 2013 on a pro forma combined basis, reflecting lower promotional expenditures compared to the second quarter of 2013 and overall strong cost control as demonstrated by lower branded cost per gross addition (CPGA) and branded cost per user (CPU).
Cash capital expenditures for the third quarter of 2013 were $1.0 billion, supporting the ongoing network modernization.
T-Mobile has continued to make rapid progress on the integration of MetroPCS. On July 25, 2013, the Company announced the strategic expansion of the MetroPCS brand with the planned launch of 15 new geographic markets and had already launched more than 1,300 distribution points in these new markets at the end of the third quarter 2013. The Company expects to launch the MetroPCS brand in 15 further markets on November 21, bringing the total of expansion markets to 30 by the end of this month.
The Company began selling T-Mobile-compatible devices to MetroPCS customers in the second quarter through MetroPCS branded distribution points and has already transitioned more than 1.5 million new and existing MetroPCS customers to the T-Mobile network.
Additionally, the Company has already combined MetroPCS’ 4G LTE spectrum in Las Vegas with T-Mobile’s network and spectrum, doubling the LTE spectrum deployment and dramatically increasing data speeds for both T-Mobile and MetroPCS customers with capable devices. The Company expects to repurpose additional MetroPCS 4G LTE spectrum in other cities, including New York City, before the end of the year, thereby expanding the channel size of T-Mobile’s 4G LTE network to at least 10+10 MHz in 40 out of Top 50 markets by year-end 2013.
2013 Outlook Guidance
For the full year of 2013, T-Mobile reaffirms previous guidance of Adjusted EBITDA on a pro forma combined basis, including MetroPCS results for the full year, to be in the range of $5.2 to $5.4 billion. Cash capital expenditures are expected to be in the range of $4.2 to $4.4 billion on a pro forma combined basis.
With the success of our Simple Choice plan and the continued evolution of the Un-carrier strategy, branded postpaid net additions for 2013 are expected to be between 1.6 to 1.8 million, up from the prior guidance of 1.0 to 1.2 million. With this growth, and rate plan migrations, the penetration of Value/Simple Choice plans in the branded postpaid base is projected to be between 65% and 75% by the end of 2013, up from the prior guidance of 60% to 70%.
Quarterly Financial Results
For more details on T-Mobile’s third quarter 2013 financial results, including its “Investor Quarterly” and detailed financial tables including the required non-GAAP reconciliations, please visit T-Mobile US, Inc.’s Investor Relations website at T-Mobile Investor Relations - CompanyInformation
Pro forma combined measures presented in this release include the combined results of T-Mobile USA and MetroPCS following the business combination. See Investor Quarterly for further details.