Motorola Reverses Policy; Unlocking Bootloader Won't Void Warranty & More

This is a discussion on Motorola Reverses Policy; Unlocking Bootloader Won't Void Warranty & More within the Android News forums, part of the Android.net category; Developers and modding enthusiasts can do a happy dance today. Motorola just had a couple of big policy reversals on their Developer Edition products. Now, ...

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Thread: Motorola Reverses Policy; Unlocking Bootloader Won't Void Warranty & More

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    Motorola Reverses Policy; Unlocking Bootloader Won't Void Warranty & More


    Developers and modding enthusiasts can do a happy dance today. Motorola just had a couple of big policy reversals on their Developer Edition products. Now, it will no longer void the factory warranty if you unlock your bootloader on a Motorola Developer Edition device. That's not all. Motorola will also be hosting the Factory images for these devices on their website for you to download.

    Before this, Moto's policy was extremely strict and voided a warranty if you simply unlocked the bootloader. Now, the warranty will only be voided if you do some tinkering after the bootloader unlocking which ends up as the root cause of any issues with the device. A good example of this is if you overclock your device and fry your chip, then it obviously won't be covered under warranty. Here's a quote from their announcement page with the full details,

    You Asked, We Listened: Announcing Changes to Our Developer Edition Program

    At Motorola, we’re focused on delivering the best Android experiences and the best of Google services. Over this past year, we’ve worked very hard to create ways for users to express themselves using their mobile devices. Customers who purchase Developer Edition devices want the flexibility to take this even further and tinker with the operating system. This may include creating and flashing a custom build of Android or porting one from an enthusiast community. Up until now, when a customer requested a bootloader unlock code we would void the warranty for that Developer Edition device.

    We are excited to support the developer and enthusiast communities by making two key changes to the Developer Edition program:

    • Requesting an unlock code will no longer void the device’s warranty
    • We will start posting return-to-factory software images



    For customers who have previously purchased a 2012 or 2013 Developer Edition device directly from Motorola and who have requested a bootloader unlock code, we will reinstate the warranty effective from the date of original purchase. (You’ll recognize these models because they come with a printed “Developer Edition” across the back and include the Moto X DE (for GSM networks), Moto X DE (for Verizon), and Droid Maxx DE (Verizon).)

    In addition, recovery images (as shipped from the factory) will be posted here. A developer or enthusiast can use this image to restore their device to run with its original factory software.

    We hope that you like these changes. Keep telling us what you think (you can use the comments section below or participate in one of the many G+ forums such as Moto X).

    We strongly believe in the developer and enthusiast communities and intend to keep making changes to better support them.

    Posted by Punit Soni, Software Product Management
    We have too things to say regarding this. One, how very "Googley" of them. Two, it's about time.

    Source: Motorola
    UltraDroid, GoCliffGo05 and CR6 like this.

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    Finally.

    Awesome.

    Sent from my DE Moto X

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