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alches
06-06-2013, 12:14 PM
Since updating to 4.1.2 my email will only update manually. It is set to update every 30 min but the Sync tick box is greyed out. How do I get it to work?

Allan

Pignbunny
06-25-2013, 01:42 PM
This is what I did and it worked:

From the main screen, go to Settings
then Apps
then Email
then Clear Cache
Then I restarted my phone. Make sure it's set to Push

Good Luck!

alches
06-26-2013, 02:34 AM
Thanks for the reply.

I actually ended up phoning Samsung Australia and found our the cause. In my case I had to go to Settings / Data Usage and tap the Menu button which gave further options, one of which was Auto-sync. As soon as I ticked that box it worked again. Seems a bit hidden away but OK I suppose if you know where to look!

Allan

cedwards
01-17-2014, 11:30 AM
Thanks for the reply.

I actually ended up phoning Samsung Australia and found our the cause. In my case I had to go to Settings / Data Usage and tap the Menu button which gave further options, one of which was Auto-sync. As soon as I ticked that box it worked again. Seems a bit hidden away but OK I suppose if you know where to look!

Allan


this worked..i have been searching for a way to fix this for months. thanks!