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Abacus
04-28-2011, 08:18 AM
So I bought a G2X to try out. I was upgrading from a G2.
The G2X is really fast at browsing and the screen works well. The problems I am having are it will not run "Speed Test" at home. I can have my G2 on wifi next to it and that phone performs flawlessly. The GTX says no network connection. The G2X will surf the web in the same test area so maybe its sometype of software issue.

The 2nd more important problem is while it was on charge with wifi and 4G enabled,it shut off/rebooted a few times. I found this odd for a new phone,so I turned both of those features off. I woke up this morning to find that the phone will not turn on. It gave the charging symbol last night while plugged in. I'm going to plug it in to my car charge on the way to work to see if my home charger is a problem.

I am putting the Sim card back into my G2 and will return this phone today to try another one. Maybe I got a Friday model?

Thanks for any input.

Droid-Xer
04-28-2011, 10:26 AM
hmm it does seems like a software issue. If ya just got it, then I would do the same thing and take it back. Let them send it back and reflash the software for someone else and get a new one.

simonb1612
04-28-2011, 11:44 AM
I too have experienced problems turning on the phone. several times when plugged in to recharge the phone would just shut down on its own and not start up again. I would have to unplug the charger, remove the battery and replace it, then try to turn the phone on again. When the phone did come on it did not appear to have charged. Eventually I returned the handset for another one.
No problems since getting the replacement but now my wife experienced a similar issue her phone was plugged in to recharge over night and would not turn on this morning. after repeating the battery out steps, she got it to turn on. However her battery was fully recharged. Is this likely to be a software or hardware issue?

SLAG IT!
04-28-2011, 12:09 PM
It's software and take it back to the store. Droid-xer is right.

Sent from my HTC HD2 using Android.net

simonb1612
04-28-2011, 12:44 PM
thanks for the assistance. Other than this issue the phones are great.

lapinitoro
04-30-2011, 05:51 PM
I'm having problems using video calls with yahoo. The front camera doesn't work. Any idea???


Sent from my LG-P999 using Android.net

Dorian
04-30-2011, 09:07 PM
I'm having problems using video calls with yahoo. The front camera doesn't work. Any idea???


Sent from my LG-P999 using Android.net

Front facing cam support isn't a normal part of Android 2.2... You might have to wait on an update for compatibility with Yahoo Messenger. When Gingerbread rolls around, it brings native front facing camera support. :)

SLAG IT!
04-30-2011, 11:44 PM
That is the reason why it's not working. The 2.2 for g2x doesn't support the front facing camera. At least for video chatting.

Sent from my T-959 using Android.net

fcjasontt
05-25-2011, 02:45 PM
I too am having problems with the phone shutting off on its own. I found a setting that doesn't allow the screen to go into standby while on the charger. So that helps as far as making sure my alarm will go off in the morning but does not help the random shutting off even if it is not on the charger.

Going to get on the horn with T-Mobile tonight and see if they have a remedy. If not she is getting exchanged.

I have to say though, I love how smart the auto text thing is. Almost like this thing can read my mind even though I am severely screwing most of these words up.

Sent from my LG-P999 using Android.net

SLAG IT!
05-25-2011, 03:28 PM
The g2x had some problems and T-Mobile is aware of it.

fcjasontt
06-06-2011, 01:30 AM
Yea I read that the other day. And unfortunetly my shutting off problem has not been resolved. People are saying rooting solves that problem but I am going to see what T-Mobile thinks first. Just not interested in doing a factory reset. Considering the second I got into the car after purchasing it, it did it twice.

Sent from my LG-P999 using Android.net

SLAG IT!
06-06-2011, 01:32 AM
Return it. Should be within warranty.

furbearingmammal
06-06-2011, 01:41 AM
Take it back to T-Mobile. But do NOT even MENTION rooting or they may refuse service thinking you had rooted.

Dorian
06-06-2011, 01:46 AM
Yea I read that the other day. And unfortunetly my shutting off problem has not been resolved. People are saying rooting solves that problem but I am going to see what T-Mobile thinks first. Just not interested in doing a factory reset. Considering the second I got into the car after purchasing it, it did it twice.

Sent from my LG-P999 using Android.net

There's a service bulletin that LG issued for the random shut off problem. When you get T-Mobile customer service on the phone or take it into a store, ask them about it. They should replace your phone, no questions.

But yea... like FBM said, don't mention rooting... That voids your warranty.

Harley man
06-08-2011, 09:15 PM
Just got my g2x for little over 24 hrs so Far I am loving it . I have a little light bleeding on screen and the phone when you use it a lot gets warm and when charging have any others seen this were it get warm from use and charging or is a problem . And wish I had a better reception at my house but with the wifi calling not that big of a deal . But when I do get get 4 g the phone is fast . Love the hot spot mifi tried it with my iPad works good . I hope the update helps with the reception or if that's a tmobile thing . So Far has not rebooted . I really like it so far just looks good and works real good .

Droid-Xer
06-08-2011, 09:40 PM
The heating up is normal. It should feel warm to the touch under moderate/heavy use. If it is too hot to the point you cant hold it, then pull the battery. Normal temps are between 80F (idle) to maybe 110

SLAG IT!
06-08-2011, 10:21 PM
Like xer said the heating a little is normal but, I would take it back because of the bleeding on the screen.

Harley man
06-08-2011, 10:51 PM
Like xer said the heating a little is normal but, I would take it back because of the bleeding on the screen.
I would if paid full price I got from Costco for 50.00 so light bleed not that big of a deal but if any other thing goes wrong then it's going back

SLAG IT!
06-08-2011, 10:53 PM
Take it back to Costco anyway. $50 or $500 it's your money and two years with the carrier.

furbearingmammal
06-09-2011, 12:05 AM
You have a 1-year warranty against defects or failure. Get an exchange. :)

Harley man
06-11-2011, 07:00 PM
I discover why the phone was getting warm with heavy use and charge what I found was I fully discharged the battery down to zero then I did a full charge and I notice as I was charging it is no longer warm it was at normal temperature and also not as hot with heavy use after the charge. I would be willing you bet the heat from the battery is what is causing a lot of the people that complain about the phone shutting down and rebooting. So I recommend if you're having any these issues that discharger battery fully and then recharge and see if that helps

SLAG IT!
06-11-2011, 08:49 PM
That's good to know. Glad it's working for you without heating up.

baltikaskyy
06-15-2011, 01:10 PM
I have had my LG G2X now for four days. I've had it reboot 3 random times, none of which i encountered any heating issues. I thought the first two times it rebooted cuz I hadn't been actively using it for a few hours, but the third time it rebooted while I was using it. Also, today i tried sending a two texts then made a phone call and nothing went through (yes, i paid my bill); a message popped up that said "call clearing is going on, try again." i waited a bit, tried, and it did work but i don't understand what that was about. shortly after that, i received a text and up in notification bar it showed the last word of the text message only, and no text icon stayed on to notify me i had an unread text.

lots of weird little bugs here. i am thinking i am going to trade the G2X in for an HTC Sensation. i love the G2X very much outside of these issues, but they are annoying! i don't want to sound rude but i paid $300 for this new phone and i shouldn't have to trade it in or deal with these types of issues. don't release a phone if it has lots of bugs and tell your customers everything will be smoothed over with an impending software update.

SLAG IT!
06-15-2011, 06:20 PM
Unfortunately there is no way to know if all the phones are working properly. They test every so many and if they tested them all we wouldn't see a new phone except once a year. Quality control can't catch all the problem phones. I wish they could. :)

furbearingmammal
06-15-2011, 08:02 PM
You and me both, Slag It! :)

genehaggerty
06-17-2011, 12:15 PM
These things are a total nightmare and one of the best examples of a good idea with poor execution and even worse quality control. I would liken it to the Ford “Edsel” of phones, except even the Edsel responded when you pressed the gas.

I am on my third with a need for a fourth. My wife is on her second. I’ve heard some people on their 6th+? Until the Sensation came out, there was nothing comparable from T-Mo, so there was no point in raising a big stink since all it was going to get me was another defective, remanufactured G2x. I am coming from Sprint, so maybe they set the bar too high with their service and reliability, but half of the time I cannot even make a call out, and forget about incoming calls. I might as well have the phone off, if it hasn’t turned itself off already. I thought my Samsung Moment was bad enough to jump ship for the G2x, but in comparison, that old thing is finely polished.

The <10% of the time it is working properly (or appears to be), it’s a beautiful phone if you can get past the backlight bleed which definitely seems to get worse with time and each successive replacement. It has the potential to be a rocket, but with rampant quality control, this thing is permanently grounded. T-Mo claims to be out of stock due to “high demand”, but that must only be from warranty replacements. The manager at my local corporate store said he had a back room full of them that he couldn’t sell.

Have you had any of these unacceptable issues?
-Consuming batteries
-Failure to hold a charge (or even get above 10%)
-Overheating, even at strange times
-Random rebooting, powering off, powering on, etc.
-Noxious odor from battery compartment
-Failure to make outgoing calls
-Failure to receive inbound calls
-Even when inbound calls come through, unable to answer due to screen
-Failure to receive voicemail
-Sudden lack of support for Name ID
-Dropped data connections
-Staying “stuck” in 2G in a known 4G area
-GPS taking excessively long to lock on to location
-Bluetooth won’t auto connect
-Wi-Fi loses connection, exacerbates other conditions
-Backlight “bleed” (at all 4 corners)
-Failure to make 911 calls
-Whining noise coming from 3.5 audio jack when plugged in
-SIM card error, stuck in “Emergency Only Mode”
-Constant “failure to connect to network”, even though it appears to be connected
-Very poor download speeds (<1Mbps in major downtown area)
-Video chat? Forget it. Does LG make Qik too?

I really want to love this phone, but it lost my blessing after the third handset exchange. Some people might cut their losses here and live with it, YOU SHOULDN’T! Absolutely do not tolerate these failures, especially for what we paid for these phones. If it was a “free” phone, I probably wouldn’t be complaining as much.

Know what your consumer rights are and who to talk to. Here are some tips based on my hours upon hours of dealing with countless T-Mo reps and managers:

“Ground level” reps will only exchange your G2x for another, remanufactured G2x (with no new battery), and some will only do this if you complain enough and/or speak to a supervisor. They will walk you through the typical “water damage” and “master reset” steps before sending out a replacement. Some reps will charge you for shipping, some won’t. I was never charged for shipping until my 5th (my wife’s second) G2x. Even then, after speaking with a supervisor, they waived it on the “ground” shipping. Even still, it took better than a week to get here.
If you make a big enough stink, you will get the phone number to the “Customer Loyalty Department”. It is (800) 937-8997. You will need to speak “Customer Loyalty” into the IVR system and confirm you are speaking with a “Customer Loyalty” representative. Based on my previous call center management experience (from a long time ago), this is their level 2 escalation department.
T-Mo has an “unwritten”/”unofficial” policy (confirmed by 2 reps and a store manager) that they will typically replace your handset for a different model after your third handset of the same type fails. The problem is, T-Mo will claim that their system says there is no “comparable model” to the G2x, so all they will claim to do is exchange it for another G2x. At this point, I would have taken a MyTouch or anything that worked, but they made the mistake of saying “no”.
After escalating to a supervisor of the “Customer Loyalty” department and after he apparently spoke to his supervisor, they claimed they could exchange it for anything but an HTC Sensation, obviously the most comparable model. The gentleman, “Alan”, told me to research my choice and he would call me in the morning and place the order. I never heard back from him.
At this point, if you haven’t already, FILE A COMPLAINT WITH THE WASHINGTON BBB. This is a good start and this requires them to make a good-faith effort at a resolution. Some other actions of recourse include filing complaints with the various state Attorney Generals offices, the FCC, and the FTC. Your state may also give you specific legal rights pertaining to warranties, otherwise you’re covered under the federal Magnuson-Moss Warranty Act of 1975. This doesn’t afford you much additional protection, but if you plan to pursue action against LG as well, this would be one of the acts to cite. Some states have universal “lemon laws” that work similar to those found on motor vehicles.
According to another internet source, the BBB receives 20-25 complaints against T-Mo per day, so they have their hands full. Give them some time. It took about 2 weeks for my claim to be reviewed and filed with T-Mobile.
At this point, you’ll be stuck in an endless loop with “Customer Loyalty” until the “Executive Response Team” becomes aware of your BBB complaint. The “Executive Response Team” will refer your complaint to the “Office of the President”, who I believe the ERT is a division of. You’re at their mercy at this point because they have your phone number but they won’t give you theirs. Miss their call and wait another day. Their inbound line is (877) 290-6323. They will likely refuse to speak to you until they receive a formal complaint and place your account “under investigation”.
Eventually, after countless hours of work and frustration (and rampant inconsistency among different reps), you should be contacted by someone from that ERT/Office of the President team and be offered some sort of compromise. This is where I stand right now. I was told they are willing to exchange my wife and my G2x’s for any other phone (but not a tablet, which is fine), as long as they have it in stock.
I’ll be taking a Sensation myself and my wife has yet to decide. She is so convinced that it is going to burst into flames that she leaves it, battery out. Mine was in my shirt pocket the other day and it just started heating up like an oven. Before long, it felt like I dropped a cigarette in my pocket. I tried to turn it off, but it just kept turning back on. At the same time, a strong smell was coming from inside the phone (not the battery, the phone). If this phone does anything good, it plays music. It’s basically a $500 iPod that, as long as it’s not plugged in to power, has decent sound. That’s about all it’s good for and the only reason I still carry it around. Still, I would be prepared to contact an attorney when it burns your house down.

I heard about a horrific accident involving a UPS plane and their first accident in over 30 years. From what I was told (through another UPS pilot), the plane was carrying a batch of cell phones and a fire started somehow mid-flight. I guess Li-Ion batteries are just as bad as gasoline. The fire spread so quickly that the flight crew had no time to take corrective action and unfortunately, perished. Folks, my point is, I think these phones are not only just a little “buggy”. I think they are downright dangerous, as is any device using a Li-Ion battery which often loses control of it’s own charging mechanism.

The fact that I’m married to an attorney has helped me in researching consumer rights. I have not had to threaten to sue yet at this point, but I am prepared to if I don’t get the resolution I was promised.

My wife says that a class-action suit will likely follow against either T-Mo and/or LG, though more than likely LG unless it can be proven that T-Mo knew about these problems and continued selling them.

Finally, for those one or two people who are going to accuse me of “cheating” the system just to get the next new phone, from what I hear, the Sensation has issues of its own. I would prefer a “good” G2x, but I don’t have the time nor energy to go through a dozen trying to find one needle in a haystack of should-be rejects.

I wanted to return it during the 14/30-day period, but A) there was nothing comparable, and B) I was assured that all of these issues would be corrected with the 2.3 update which was always due "by the end of the month". They probably won't release it on the G2x because of the black menu bar and the horrible backlight bleed. They will get a rash of returned handsets.

I hope this is somewhat helpful. I will report back once I hear about the finalized resolution. I’m sure it will come with some sort of provision that I drop my complaints against T-Mo. That all depends on if I’m satisfied with the result.

SLAG IT!
06-17-2011, 04:24 PM
Hmmm!

genehaggerty
06-17-2011, 05:46 PM
I posted earlier on my experiences in dealing with T-Mobile and trying to get my G2x's replaced.

I am happy to report that my executive contact honored her word and gave me the "pick of the house". I am a fairly heavy user and multi-tasker, so I decided to give the Sensation a try, despite early claims of antenna issues and (relatively minor) glitches, compared to the G2x. I am inclined to trust HTC and their build quality much more than LG. My overall experience with LG has been mixed, but my father purchased a large LG plasma television and it failed (actually "blew up" and started smoking, supposedly) one day out of warranty. I had to help him go through the same sort of hoops to get some sort of resolution (unfortunately for him, he bought it from Circuit City, which ceased to exist along with its sales records and warranties, which made it very difficult).

My wife ended up choosing a Samsung Galaxy S 4G as her choice, actually a respectable offering from Samsung that I didn't really even knew existed until a day ago. Her main focus is on phone calls, photos/videos and e-mail. She originally just had a "I'll take what he's having" approach and wanted a Sensation, but I was able to talk her into something more suitable for her, as I really think the Sensation is overkill for her needs. This wouldn't be an issue if battery life was infinite, but this is also a big deal for her as she spends most of her day in the field. Nothing can beat that SuperAMOLED screen and the battery savings that comes with it, versus the Sensation.

The executive contact I spoke with was very friendly and professional and really seemed to care, which was in stark contrast to most of the T-Mo supervisory-level persons I dealt with previously. I quickly had to change my tone when I finally discovered that she not only wanted to help me, but was actually able to, instead of routing me to another department for review. T-Mo definitely needs some more empowerment further down the chain. One shouldn't need to contact the Office of the President to get a resolution. If anyone from T-Mo reads this, consider it a free failure analysis.

Overall, am I happy? Was it worth it?

I guess only time will tell. I am happy that I finally got through to somebody who had the power to actually do something. The amount of time and effort it took to get that far was very excessive. I hope I have helped to eliminate a few steps for everyone else by posting here. I am not trying to circumvent the natural flow process for T-Mobile, but I cannot tolerate "There's nothing I can do". Somebody, somewhere can always do something.

I would say that if you're one of the few who has a "good" G2x, and can tolerate the light bleeding that plagues every single one I've seen, hang onto it for now. I still think that when it works, it's a wonderful phone. It's such a shame that LG botched up the design and production so poorly. T-Mobile and LG will eventually need to address the expectations of existing G2x owners. Whether that takes a subpoena from a class action, we'll see. The real question is whether any laws are actually being violated by manufacturing or offering for sale a knowingly-defective product. And... whether those defects pose a safety threat. That could add merit. I believe they do.

I know I can be long winded, but I hope all of this information helps at least one other G2x owner who has been beating their head against the wall trying to get what they paid for and expected. This matter has consumed my life for the past couple of weeks. After all of that work, I get a couple of new phones. Is it a win-win? Hardly. In fact, everybody loses:

LG: Loses customers, reputation soiled
T-Mobile: Loses customers, establishes negative customer service reputation, is on the hook for replacements
I: Lose what was supposed to be "the best", many hours of my life, some hair, and some confidence in T-Mobile

Am I completely satisfied? No. Now if I had been able to exchange them in-store and not wait a week for shipping, and get credit for the cases we bought from T-Mo for the G2x's, that would have just about canceled out my negative experiences. I am, however, satisfied enough to drop my BBB complaint and shred my letters to the various governmental agencies. I was told that I would still have an exchange period, as do new customers, to try out the new phones. I sure hope they work out.

Anybody here have any experience with the Galaxy S or Sensation?

Dorian
06-18-2011, 01:12 AM
Anybody here have any experience with the Galaxy S or Sensation?

Long winded? Maybe. Unnecessary? No. It gets your thoughts across appropriately.

As for the Galaxy S or Sensation, I have 2 Galaxy S devices... The AT&T Captivate and Infuse, and the Galaxy S II. I've only ever dealt with Samsung devices because of their bootloader policies and their hardware. HTC just has never really had hardware that I really wanted, but their designs are nice, and they certainly have their following.

I can attest, though, that the Galaxy S phones are VERY hard to beat quality wise. And the Galaxy S II is exactly the same.

SLAG IT!
06-18-2011, 01:25 AM
Samsung makes some of the best hardware. Htc updates the OS more often. They both manufacture quality phones. Lg is still relatively new to the game of smartphones. However, they have come out swinging hard and fast. I realize the g2x has been a nightmare for you. Hopefully, the sensation and galaxy 4g will work for you and your wife.

alphawave7
06-18-2011, 10:35 PM
I've been following the rollout of the Sensations on 'other fora' and to my surprise, I see a LOT of interest from current G2x owners, COMPLETELY ticked about their G2x phones, so I know your experience is hardly isolated. Thankfully, you've found a solution...I know I/We LOVE our Sensations, and have yet to find a fault with them (still learning them, though). They're already a well-designed and mature unit, right out of the box...what I expect from HTC. :) Enjoy yours!

7777777s
06-25-2011, 05:18 PM
Have you had any of these unacceptable issues?
-Consuming batteries
-Failure to hold a charge (or even get above 10%)
-Overheating, even at strange times
-Random rebooting, powering off, powering on, etc.
-Noxious odor from battery compartment
-Failure to make outgoing calls
-Failure to receive inbound calls
-Even when inbound calls come through, unable to answer due to screen
-Failure to receive voicemail
-Sudden lack of support for Name ID
-Dropped data connections
-Staying “stuck” in 2G in a known 4G area
-GPS taking excessively long to lock on to location
-Bluetooth won’t auto connect
-Wi-Fi loses connection, exacerbates other conditions
-Backlight “bleed” (at all 4 corners)
-Failure to make 911 calls
-Whining noise coming from 3.5 audio jack when plugged in
-SIM card error, stuck in “Emergency Only Mode”
-Constant “failure to connect to network”, even though it appears to be connected
-Very poor download speeds (<1Mbps in major downtown area)
-Video chat? Forget it. Does LG make Qik too?


I am currently doing a soft reboot every 24 hours, (powerdown and restart)
&
A hard reboot every 3 days, (powerdown, remove battery, wait 30 seconds, replace battery, & restart).

This has eliminated the random reboots, lockups, and shutdowns for me. Obv:android-dance:iously this should not be necessary

ramgarden
07-09-2011, 05:28 PM
I think the problem with the g2x rebooting and locking up is a heat issue. I downloaded and installed AndroSensor from the market and used the menu key -> device info to see that the CPU speed was at 1998.89 MHz! I don't believe it but if that's right then the stock ROM is overclocked to heck and back for some reason. Can some other of you g2x owners check that for me and see if yours shows the same?

Sent from my LG-P999 using Android.net

paulmedina
07-09-2011, 09:27 PM
I've had my G2x for 6 weeks now with no incidents and yesterday it started with the reboot issue right after I received a text message. 5 times in a row it rebooted. What I have noticed so far is that the reboot, for me anyway, only happens when I try to access the Notification bar at the top. This is really odd because the Notification bar was working just fine up until yesterday. The only thing that seemed buggy about the Notification bar was the facebook notifications would not show after about 5-7 days. I'd have to uninstall and reinstall the facebook app to get the notifications to show in the bar. The Notification bar, when you pull it down, shows T-Mobile in the header. I've heard that the G2x is not exactly a "pure android" phone, that T-Mobile has made some very slight customizations. Could this be the problem? Has anyone else noticed that their reboots are due to Notifications received in the bar and trying to open them from the bar? Can the Notification bar be disabled?

Not having had any issues, I really love this phone, and now that I'm past the 30 day period (I paid full price) I am worried they would not exchange it if the problem gets worse. For now, I am not accessing the Notification bar at all to keep if from rebooting.

furbearingmammal
07-09-2011, 10:18 PM
I hate to say it, but back up your personal data and try a factory reset. You'll have to set your phone back up, but it might fix your problem.

Lindel
07-11-2011, 08:54 PM
Well, after many rounds of "crackflashing" (I did it with my OG Droid, the disease carried over), I went back to the stock froyo that came with the phone. This was over a week ago and I've had 1 reboot. No other issues have shown up.

For what it's worth, I tried all the roms available on xda-developers, and only had 2 that would play well with Weatherbug Elite. (3 if you count the stock rom). At the moment, I'm back to stock (but rooted) and so far, so good.

paulmedina
07-19-2011, 12:04 AM
Factory reset the phone. All is great with the world now. Thanks Fur. We'll see how it lasts.

furbearingmammal
07-20-2011, 10:53 PM
Glad to hear it's still doing better! :)

SLAG IT!
07-20-2011, 10:56 PM
Glad everything is good for you.

tiangou
08-04-2011, 09:37 AM
It's been 4 days and my G2x has frozen on me. Strangely enough, it happened right after i used a spare samsung usb charger. Been reading other forums, people mentioning other party charger might be tied to it freezing? Starting to think this freezing thing might not be a vocal minority thing unfortunately. Think i might return mines for a sensation. Really like the phone, but not gonna risk waiting for a fix.

furbearingmammal
08-05-2011, 02:59 AM
High-end phones are often very sensitive to the quality of the power supply and data streams though the USB port. Basically you need to use a good-quality charger and data cables with the phones.

Also, LG used to boobytrap their phones with a warning that using a non-OEM charger would void the warranty. Not nice, LG.

hadoob024
08-05-2011, 10:32 AM
I haven't really seen any main issues. Bought 2 of these (one for me and one for wife). She had the random reboot issue, but that's gone away since the Gingerbread update. Haven't really seen any issues now. Get 12-16 hours of use before I need to recharge, but that seems on par with any smartphone across any carrier. In fact, the only issue I have now is that (when texting), hitting the space bar twice doesn't insert a period. Also, long-pressing the emoticon button while texting won't let you chose any other emoticon other than :-D

I guess if those are my only issues I'm lucky then.

Alen
10-01-2011, 02:52 PM
I got my LG G2x a few weeks ago and these are the problems I have so far.
1. When listening to music and data is iffy, it makes my song start skiping
2. Phone is not a good at multitasking, when lots of apps open its very slow and once froze for 5 mind
3. As I'm typing this I go from 4G full bars to no service for a few seconds
4. Sometimes I can't connect to data
5. Qik video chat doesn't work.and many other apps like to force close when phone is slow
6. Sometimes even swiping home pages is slow (laggy)

What should I do?

Sent from my LG-P999 using Android.net

sjturner
10-17-2011, 08:51 PM
I have experienced the same problems-- The phone was replaced- same issues AGAIN! I use my phone for a business- I cannot begin to tell you how much business I have lost! The phone works about 1/2 of the time. T Mobile nor LG are willing to compensate for lost phone usage nor loss of business due to missed/dropped calls. T mobile suggests that I PURCHASE another phone. Does anybody know if there are any class action suits out there because of the equipment/customer service issues?

Lindel
10-19-2011, 05:15 AM
I have experienced the same problems-- The phone was replaced- same issues AGAIN! I use my phone for a business- I cannot begin to tell you how much business I have lost! The phone works about 1/2 of the time. T Mobile nor LG are willing to compensate for lost phone usage nor loss of business due to missed/dropped calls. T mobile suggests that I PURCHASE another phone. Does anybody know if there are any class action suits out there because of the equipment/customer service issues?


In a word...yes. This is the reason that LG released an update to the OS, from Froyo to Gingerbread. As far as when something might happen with the class action suite, it's anybody's guess.

RichieScouse86
10-19-2011, 09:24 AM
Hi,

I get the same sort of coverage at home using the WiFi, blindingly quick with no hiccups yet when I'am out an about I use the 3G and its very tempremental, obviously it depends on the coverage in the area but this shouldnt stutter it so much, try switching on your GPS navigation aswell as the 3G....For some reason Ive found that this enhances the browser on the GS2.

If that doesnt work then try giving the network a ring and ask them what your currently running on as they can do some sort of line/consumption test...you have to have had the phone longer than 1 month though so they can go off you last bill.