HTC Velocity 4G Telstra
Just got myself a HTC Velocity 4g on a telstra plan. Couldnt find a thread on the velocity so I assumed post in here?
Anyway. I love the phone, but when I get text messages my screen doesn't light up with a notification. I get a notification tone, the notification LED flashes but my screen stays off.
Phone calls and missed calls light up. But general notifications and texts don't.
I have spoken to HTC via their online chat help. And they got me to check settings to make sure it wasn't that. Then set one of their phones up with same settings and theirs did light up. I have tried a factory reset but still no avail.
I am running android 4.0.3 if that's of any help but does anyone else have this issue or is it a function which the phone just does not do?
03-24-2012 09:13 PM
Not an expert here but if they set up a exact same phone with the same settings it sounds like maybe a factory issue. If your phones that new, then try going into your SP store and show them the issue if one of their techs can't fix it then they should replace the phone for free.
No guarantee that the next one you get won't have that same issue but its worth a shot.