Problems with the HTC EVO 3D?

This is a discussion on Problems with the HTC EVO 3D? within the HTC EVO 3D Tech Support forums, part of the HTC EVO 3D category; new customer to sprint...started with evo 3d...it came out of the box with issues and after a week of complaining they swapped with another (re-manufactured?) ...

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Thread: Problems with the HTC EVO 3D?

  1. #41
    Android Lurker unhappywithevo3d's Avatar
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    new customer to sprint...started with evo 3d...it came out of the box with issues and after a week of complaining they swapped with another (re-manufactured?) within 2 days the same issues appeared and received a 3rd 3d...again the same issues...when using swype the screen will jump back a screen meaning the keyboard will disappear...most of the time it simply jumps back to the lack of a keyboard but other times it will jump to the beginning of text history with the person im texting....other times ill get error message after error message after error message which eventually locks up the phone requiring me to remove the battery to reboot it....when i use the phone to actually talk on it i can barely hear the other person and the phone heats up rather quickly....using the camera the phone will lock up 50% of the time again requiring battery removal....ending calls requires tapping the end button approx 5 times....phone will simply lock up when just looking at it...without pushing any keys or functions....ive only downloaded 5 apps on the 3rd one i have and they are apps ive used on 3 previous smartphones.....this phone retails for $550 and i would expect for that price a phone that works perfectly out of the box not one that will need factory resets 3 times a week or to go into the shop for repairs constantly.....in the auto trade this issue is called a lemon and there are laws in place to protect the consumer from this practice....1 phone with issues i can accept 2 phones with the same issue and im unhappy...3 phones with the same issues and im over it....ill never purchase another htc.....to date ive wasted over 27 hrs contacting sprint trying to deal with this issue and ive been given nothing but a run around and replacement phones with the exact same issues.....
    waeluv likes this.

  2. #42
    Android Lurker waeluv's Avatar
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    I can stand this 3D for I had nothing but issues from day one!!! I've called into to Sprint some many times til its almost become my routine, once a week. I have taken it to corporate store location, where I have waited for 2 hours while they check my phone. Only for them to tell they cant find anything once again and if my phone locks up, then bring it into the store... and i said what if the store is then what?~! This stupid locks up on every screen, i have to reset restart my phone at least twice a week!!!! SO FRUSTRATED WITH THIS CRAP!!!!!

  3. #43
    Android Lurker waeluv's Avatar
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    Neither will I... I feel your FRUSTRATION!!! THE EXACT SAMETHING HAS HAPPEN TO ME LITERALLY... RIDICULOUS AND OF COURSE NOW THAT IM PASS MY 30 DAYS.. IM FREAKIN STUCK!!!

  4. #44
    Android Lurker waeluv's Avatar
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    super hott!!!

  5. #45
    Android Lurker waeluv's Avatar
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    yEAH they ToLD tHAt CraMP tOo!!!

  6. #46
    Android Lurker waeluv's Avatar
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    yeah I WISH I HAD CAME MY ORIGINAL EVO... ONLY I REALLY HAD WAS YOU TUBE..

  7. #47
    Android Lurker waeluv's Avatar
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    i FEEL YOUr PAiN... i DID THE SAMETHING unfoRTUNATELY!! suCKS!!!

  8. #48
    Android Lurker jrb2602's Avatar
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    Angry I feel your pain

    I am having the same issues and it is ticking me off. My phone constantly restarts at random all the time...maybe 4 times a day. It has become routine for me to either call Sprint or go into the Sprint store for them to tell me that they did a hard reset and everything should be fine but they didn't see any issues with the phone. Obviously they have no clue of what they are doing because their only solution is to hard reset which does not fix the problem. So now I have to take more time out of my day to call or go back up there for them to figure this sht out.

    I am so frustrated with this. With all the money we are giving them to pay for these phones and the service they should be able to pay qualified people to fix these constant issues or better yet build quality phones that work from jump. Or economy is bad enough, I don't have the money to be just giving away for crap.

  9. #49
    Android Lurker ar22588's Avatar
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    Rebooting Problem!

    Hi


    I recently bought a Evo 3D a week back. Today when I tried to restart the phone, it shut down, but did not switch on again. I tried multiple times to power it on by holding down the "power" button, removing and replacing the battery, sim and SD cards, but these have not worked. Even when I connect it to the charger/PC the LED doesnt glow green indicating that its being charged. Also trying to get it back to the factory setting hasn't helped too.


    What do I do?

  10. #50
    Android Lurker Notsohappycamper's Avatar
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    I've got an evo 3d that also has shut down and restarted on it own at least four to five times a week but I figured that the phone needed to restart because of the duel core. The evo 3d is now about three months old and the biggest problem was the shut down and restart. Then on 10-30-11 Sunday I woke took the phone off the charger went to work. I run my own jobs and have workers so my phone is my life line and a major reason sprint gets paid. Well I went to use the phone and the screen had a mind of it's own, I touch phone area and something else would open the phone is just going crazy. Took time off of work on Monday to go to sprint waited over an hour for them to tell me it would take up to two more hours for them to test the phone. I took the battery out and marked it so they don't try to say it took water damage also marked the phone. Came back to the store two hours later they told me it was an unknown error and they ordered me a new one but I would not get it till Friday. Explained this is my work phone they said they could not do anything more because the new phone has to come from htc. This sucks did not have any problems with my htc 4g or my epic or my hero. Now no one can get a hold of me the phone doesnt respond to anything.

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