Getting EVO 4G Service

This is a discussion on Getting EVO 4G Service within the HTC EVO 4G Tech Support forums, part of the HTC EVO 4G category; Hello, New EVO 4g but has random reboot issues for one thing and HTC Sense UI errors. Put back to factory defaults and still does ...

Results 1 to 5 of 5

Thread: Getting EVO 4G Service

  1. #1
    Junior Member klm's Avatar
    Join Date
    Jun 2010
    Posts
    3

    Getting EVO 4G Service

    Hello, New EVO 4g but has random reboot issues for one thing and HTC Sense UI errors. Put back to factory defaults and still does it. Called Sprint and they said I have to go back to where I purchased it. Went there and they said I have to go to a Sprint Repair Store. They are in another city about 12 miles away. Anyway called there and they don't have any and said they put me on the waiting list. Well I will be beyond my 30 days by then. I'm thinking of just canceling the whole thing. Customer services is not very good. Making you travel all over the place. Verizon would just ship me another phone. The Droid X is looking better and better.

  2. Android.net is the premier Android Forum. Registered users do not see these ads. .

  3. #2
    Senior Member rich_c's Avatar
    Join Date
    Jun 2010
    Posts
    261
    That shouldn't matter. You reported the problem within 30 days; it's not your fault that they don't have any to replace it with.

    Be advised though: ol' Dan says "if you don't like it, we'll give you your money back. It's that simple."

    Well it's NOT that simple. If you return the phone and cancel the plan, you will be charged for any current usage, PLUS a 35% restocking fee. I had this happen on a mobile broadband card I got a while back. The software wouldn't install on my PC and I had no way to monitor usage. Again, it was their problem, but they still stuck me for the 35% restocking fee.

  4. #3
    Junior Member klm's Avatar
    Join Date
    Jun 2010
    Posts
    3
    I thought it was a complete refund within 30 days?

  5. #4
    Junior Member klm's Avatar
    Join Date
    Jun 2010
    Posts
    3
    Sprint Free Guarantee

    If you're not happy with your new service in 30 days, cancel and it's free.


    We love and believe in our products and services. We're confident you will too. That's why, as a new customer — or an existing customer adding a new line of service — we'll give you 30 days to try us for free.
    If for any reason you're not happy and want to cancel service, just call us to deactivate your service, go to the original place of purchase to return your undamaged phone or mobile broadband card, and we'll:
    • Refund monthly charges incurred as part of your service plan*
    • Refund the activation fee
    • Refund the purchase price of your device
    • Waive the Early Termination Fee
    • Waive the restocking fee
    • Refund taxes and Sprint surcharges associated with the above charges
    *You’ll be responsible for extras like usage not included in your plan, premium content, 3rd-party billing, international charges, and any taxes and Sprint surcharges associated with such extras.
    Just one more thing we give you that our competitors don't. And one more reason why there's never been a better time to give us a try.

  6. #5
    Senior Member rich_c's Avatar
    Join Date
    Jun 2010
    Posts
    261
    I'll believe the "waive the restocking fee" when someone tells me on here they've actually done it for them. The store where we got our phones even told us there would be a 35% restocking fee, because once the phone is activated, they can't sell it as a new phone, even if it never leaves the store.

    Now the store where we got the phones was not a corporate store, even though there was NO OTHER NAME on the premises besides Sprint's (just on the invoices, which you see after the sale.)

    Turns out, of the three Sprint stores in our area, only one is a corporate store. Perhaps that is where you need to go. I don't know.

Remove Ads

http://www.scramblerducati.org/

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Best Buy begins pre-orders today!
    By G2 Forum User in forum HTC G2
    Replies: 0
    Last Post: 09-10-2010, 10:41 AM
  2. Motorola Flipout heading to Rogers
    By DF Member in forum Motorola Flipout
    Replies: 2
    Last Post: 08-30-2010, 03:43 PM

Search tags for this page

evo 4g secret codes
,
hidden codes for htc evo 4g
,
hidden secret menu settings sprint evo
,

htc evo 4g hidden menu

,

htc evo 4g secret codes

,

htc evo 4g secret menu

,
htc evo 4g secret menu codes
,

htc evo 4g service code

,
htc evo hidden codes
,
htc evo secret menu
,
htc evo shift hidden menu
,
htc evo shift secret codes
,
htc hidden menu codes editshttc hidden menu chidden menu codes editshidden menu code
,

secret codes for htc evo 4g

,
secret codes for htc evo shift 4g
Click on a term to search our sites for related topics.
Android Forum