I've been having issues trying to use 4G in my area. I can connect to the Sprint Network, show excellent signal (4 or 5 bars of 4G) and pull an IP. What I can't do is use the internet... The browser just sits there and times out. My first few forays into support got me absolutely nothing. The Sprint store told me it was an outage and Sprint support told me the outage had been fixed! I can't get 4G at my home so troubleshooting with Sprint is probably going to be a pain. I'll probably have to go back to the store. I've tried updating my profile, and when that didn't work I tried turning off the phone and pulling the battery, then updating my profile again. Does anybody have any ideas?