Evo Shift Not Recognizing Battery as Charged

[ericbro]

My son and I both have Evo Shifts. He has been having problems that he thought were his battery.

Last night as an experiment, we exchanged batteries. His battery (which showed as needing to be charged) showed as fully charged in my phone. My battery (which was fully charged) shows as no charge in his phone.

Of course, his phone is not working when the battery shows as having no charge, even though in reality it is fully charged.

Any ideas?

Thanks,

Sue

[UltraDroid]

Hello Ericbro - welcome to the forum!