HTC G2 touch screen freezes up

This is a discussion on HTC G2 touch screen freezes up within the HTC G2 forums, part of the HTC Android Phones category; Yesterday I downloaded an app & an update for an app that I use all the time. A short time later I couldn't use my ...

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Thread: HTC G2 touch screen freezes up

  1. #1
    Android Lurker mishka4406's Avatar
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    HTC G2 touch screen freezes up

    Yesterday I downloaded an app & an update for an app that I use all the time. A short time later I couldn't use my touch screen. I could use the small button to move around but the touch screen doesn't work. I removed both apps., took the battery, the sim card & that other card out. It worked for a little bit but then went right back to not being able to use touch screen. Actually, while it would work it acted weird like triggering things without me asking. Took it to the T-mobile store. They couldn't help me. They did a whole system reboot. Nothing. Now they want to send me a new phone.
    Does anyone know what might be going wrong? Or has anyone ever experience anything like this?
    Very frustrating.
    -Thank in advance

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  3. #2
    Super Moderator/RS furbearingmammal's Avatar
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    You mean they did a factory reset? If that didn't fix it then you have failing hardware and yes, unfortunately it does happen.
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    Super Moderator/RS SLAG IT!'s Avatar
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    +1 Exactly what fbm said. Also what was the app? I know people with the G2.

  5. #4
    Android Lurker blaquesteel's Avatar
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    My phone just started having the same issue. I called tech support and was instructed to do a factory reset. After 2 hrs the phone touch screen became nonresponsive again. This is my 2nd, first one touch screen went totally out. Looks like I'll be getting another phone.

  6. #5
    Android Lurker good's Avatar
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    but can we do anything from the phone

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