Device Driver Issue

This is a discussion on Device Driver Issue within the Huawei M860 forums, part of the Huawei Android Phones category; Hi! I am a new owner of the Huawei M860 - metropcs. I just love this phone. I have an issue when i try to ...

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  • 1 Post By Scur
  • 1 Post By KFlannigan5

Thread: Device Driver Issue

  1. #1
    Android Lurker Christine's Avatar
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    Unhappy Device Driver Issue

    Hi!

    I am a new owner of the Huawei M860 - metropcs. I just love this phone. I have an issue when i try to download pictures from my phone to my Dell laptop. I know the problem is the computer not the phone, i get an error message saying the comp cant download the device driver.. i have looked online to try and find the driver download but was unable to do it. Any suggestions? I would greatly appreciate any help from other users. Thanks!

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  3. #2
    Super Moderator/RS furbearingmammal's Avatar
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    Wow, that sounds like a problem. I don't know if any member of the Rescue Squad or really many members have any experience with that phone. If none come by by tomorrow and have any suggestions I'll be happy to take a few minutes and look for some help for you. Just respond so I remember. :D
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  4. #3
    Super Moderator/RS SLAG IT!'s Avatar
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    A suggestion for you to try first. Turn off your antivirus first then connect phone to PC, try transferring pictures, and tell me the outcome.

  5. #4
    Android Jr Member Scur's Avatar
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    If you're simply missing the drivers, you can find them here: ascend_usb_drivers.zip

    Extract, run setup.exe, then plug your phone in. Or run the PcOptions.exe.
    Last edited by Scur; 06-26-2011 at 09:56 AM.
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  6. #5
    Android Jr Member Scur's Avatar
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    Another option, if you simply can't get it, is to use Dropbox. VERY handy tool.

  7. #6
    Android Lurker KFlannigan5's Avatar
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    Quote Originally Posted by Scur View Post
    If you're simply missing the drivers, you can find them here: ascend_usb_drivers.zip

    Extract, run setup.exe, then plug your phone in. Or run the PcOptions.exe.
    you're awesome
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  8. #7
    Android Jr Member Scur's Avatar
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    Also, after you've installed the drivers, connect your phone to the computer via USB, and you'll see an icon appear in the notification bar. Pull down the bar, tap the notification, and you'll see the option to mount. Mount your phone, and you can browse your phone's files with the computer. Navigate to your pics folder, and move/copy as you wish.

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