samsung account

This is a discussion on samsung account within the Introductions & Site Assistance forums, part of the Android Discussions category; hi everyone, timewarptel here, i have a query, im new to smartphones and have often been called a luddite, but anyway my query is,im trying ...

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  1. #1
    Android Lurker timewarptel's Avatar
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    samsung account

    hi everyone, timewarptel here, i have a query, im new to smartphones and have often been called a luddite, but anyway my query is,im trying to set up a samsung account as i want to access updates and maybe set up this security thing as well in case i lose my phone, but anyway i cant remember wether i set it up when i first got phone, im quite certain i didnt, but evertime i go to set it up, after entering my email address, no matter what password i put in , it says account already exists. what can i do, how can i find out if i do in fact have an account with them and what email address and password i gave them, although i dont think i did! Thanks

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    Android Sr Member Hawaiian Princess's Avatar
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    ur question doesnt make sense. u set up ur email, enter whatever password, and ur acct says it already exists?? if u entered any type of password, it should not have given u that msg other than password is incorrect. the email acct ur trying to access is a gmail?
    Swyped with an ALOHA from Hawaii

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    Super Moderator/RS furbearingmammal's Avatar
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    Are you trying to set up an account with Samsung or with Google? Because if it's with Samsung you need to set up a new one. The account you set up the phone with was with Google and Google alone.
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    Android Enthusiast titanoman's Avatar
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    Quote Originally Posted by timewarptel View Post
    hi everyone, timewarptel here, i have a query, im new to smartphones and have often been called a luddite, but anyway my query is,im trying to set up a samsung account as i want to access updates and maybe set up this security thing as well in case i lose my phone, but anyway i cant remember wether i set it up when i first got phone, im quite certain i didnt, but evertime i go to set it up, after entering my email address, no matter what password i put in , it says account already exists. what can i do, how can i find out if i do in fact have an account with them and what email address and password i gave them, although i dont think i did! Thanks
    The same thing happens to me here and there now and then..I've tried to find out what causes that and finally aborted whatever I was trying to set up, except set up a second gmail address. I feel for you.

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    Super Moderator/RS SLAG IT!'s Avatar
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    They are wanting to set up with Samsung. Part of the bloatware on Samsung devices allows for their media hub and device tracking for lost phones, etc, etc.
    Timewarptel-you should have received an email from Samsung confirming your account. Find that email. If not request they send you the password. If that does not work, contact Samsung and tell them your dilemma.
    Thanks and have nice day.

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    Super Moderator CR6's Avatar
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    Welcome to the forum timewarptel!


    tap'n

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    Android Lurker iamrigs's Avatar
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    Quote Originally Posted by timewarptel View Post
    hi everyone, timewarptel here, i have a query, im new to smartphones and have often been called a luddite, but anyway my query is,im trying to set up a samsung account as i want to access updates and maybe set up this security thing as well in case i lose my phone, but anyway i cant remember wether i set it up when i first got phone, im quite certain i didnt, but evertime i go to set it up, after entering my email address, no matter what password i put in , it says account already exists. what can i do, how can i find out if i do in fact have an account with them and what email address and password i gave them, although i dont think i did! Thanks

    Hi timewarptel, I had the exact same issue! I was pretty sure I didn't set up a samsung account when I first got my phone, and got the 'your account already exists.' All my standard passwords didn't work! Anyway decided to try again today and got it. I went to https://account.samsung.com/account/check.do and click on the 'Forgot your email/password link' - if I tried to search for my email it didn't recognise my details, but if I searched for my password using my email it sent me out a link I could click to change my password (although actually took a while to search for it). Anyway got to set up a 'new' password and I'm in, it then recognised it on my phone when looking for software updates.

    I figure that the phone pulled my email address when setting up gmail, but I didn't actually register a samsung account.

    Hope that helps if you haven't got it sorted yet.

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