Hi I'm JiMcK. I've had an Ally for about a year, but had to get a replacement phone a week or so ago. It has given me grief for the whole year, & I thought it was just me. My problem was that no memory was going to the SD Card. Everything Is wonderful now that I have a working phone. I Love My New Ally! I also wish I would have found this forum a year ago, you, no doubt, could have lead me to a new phone a lot sooner.