Frustrated Newbie Here

This is a discussion on Frustrated Newbie Here within the Introductions & Site Assistance forums, part of the Android Discussions category; I have had a Samsung Captivate (SGH-I897) for two years now and have been unable to update from Eclair. I have loaded kies mini on ...

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Thread: Frustrated Newbie Here

  1. #1
    Android Lurker Mini0ns's Avatar
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    Frustrated Newbie Here

    I have had a Samsung Captivate (SGH-I897) for two years now and have been unable to update from Eclair. I have loaded kies mini on the PC and Kies on the phone. The PC mentions that it must load froyo first before gingerbread. It downloads the file and places the download in process icon on the phone. Then the fun begins as it displays on the PC that it was unable to update the phone and may need me to perform a factory reset.

    Has anyone else had this issue and if so, how were you able to update the phone's firmware?

    Thanks.

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  3. #2
    Super Moderator UltraDroid's Avatar
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    Hello Mini0ns, welcome to the forum!

    You know, you might have better luck posting your questions on our sister forum Samsung Galaxy Forum because I seem to recall there were a number of former Captivate users over there.

    Alternately, you could try the Captivate forum over on XDA Developers Forum - Captivate Q&A - xda-developers but watch yourself over there. They're not real tolerant of questions posted in the Developers Forums that they consider silly or off topic. The Q & A area which I gave the link to is the proper area for posting questions.
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    Super Moderator cali's Avatar
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