Email connections issues - Bellsouth

This is a discussion on Email connections issues - Bellsouth within the LG Ally Help forums, part of the LG Ally category; Since the last forced update, I am very frustrated with what's happening (or what's NOT happening) with my email using the LG Ally. Up til ...

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Thread: Email connections issues - Bellsouth

  1. #1
    Android Lurker deborah504's Avatar
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    Since the last forced update, I am very frustrated with what's happening (or what's NOT happening) with my email using the LG Ally. Up til then, I have loved this phone, but I'm not happy. My personal email will not download and automatically jumps back to the Inbox screen after only seconds. Can't somebody figure out what's wrong and fix it??? I barely even get a days worth of battery charge and that's without even getting email. I've turned the phone off and removed the battery, waited up to 20 minutes before putting it back and in and that does not seem to have any effect.



    HELP!!!! The whole reason I got this phone was for email. Deborah

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  3. #2
    Android Junkie allyAndroid's Avatar
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    Okay, 1st question is did you do a factory reset after the update? This is what I did and I have no issues with my Ally with the exception of protected apps not working.
    Motorola Droid 4

  4. #3
    Android Lurker deborah504's Avatar
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    I guess I didn't since I don't know how to do a factory reset. Please advise ... I'll also look around here to see if there are instructions.





    Quote Originally Posted by Ally Android View Post
    Okay, 1st question is did you do a factory reset after the update? This is what I did and I have no issues with my Ally with the exception of protected apps not working.

  5. #4
    Android Lurker deborah504's Avatar
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    I am not sure I want to lose all my personal data ... will that happen with a factory reset?





    Quote Originally Posted by deborah504 View Post
    I guess I didn't since I don't know how to do a factory reset. Please advise ... I'll also look around here to see if there are instructions.

  6. #5
    Android Junkie allyAndroid's Avatar
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    Yes it will erase your personal data.



    Another user had this same issue: http://www.lgallyfor...d-e-mail-issue/ and a Factory Reset solved it for him.



    For directions on doing a reset try this thread: http://www.lgallyfor...0-reset-how-to/
    Motorola Droid 4

  7. #6
    Android Lurker deborah504's Avatar
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    So this means I will have to re-enter ALL of my contact information again or will it automatically resync?











    Quote Originally Posted by Ally Android View Post
    Yes it will erase your personal data.



    Another user had this same issue: http://www.lgallyfor...d-e-mail-issue/ and a Factory Reset solved it for him.



    For directions on doing a reset try this thread: http://www.lgallyfor...0-reset-how-to/

  8. #7
    Android Junkie allyAndroid's Avatar
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    If you sync'd your contact information, it should resync. However, some users have had issues with it resyncing. I have not had any problems but I only sync with Google.
    Motorola Droid 4

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