camera flash not working! help!

This is a discussion on camera flash not working! help! within the LG Ally Help forums, part of the LG Ally category; i've had the lg ally for a year now & never had a problem with it. sadly i got water on it a few days ...

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Thread: camera flash not working! help!

  1. #1
    Android Lurker deftonesxglenna's Avatar
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    i've had the lg ally for a year now & never had a problem with it. sadly i got water on it a few days ago & needed a replacement. i just got my replacement today & the flash does not work at all. i've obviously played around with the settings, taken the battery out a few times & have done a hard reset/reboot on the phone but still doesn't work at all. i'm pretty upset and annoyed & plan on going to the verizon store asap but i was just wondering if anybody else has had this problem & if so they were able to get it working somehow without having to go to the store to get it fixed?

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  3. #2
    Android Sr Member sherongb's Avatar
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    If it didn't work as soon as you got it I would return it since they are supposed to send you a phone that everything works on. You might call them about this rather than going to the store.

  4. #3
    Android Lurker deftonesxglenna's Avatar
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    i know i just wanna talk face to face with a real human. i feel like if it got messed up once through mailing me a phone that i don't want to have to play the game of returning two phones & hope that they send me a correct phone.

  5. #4
    Android Junkie allyAndroid's Avatar
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    The store won't be able to help you any better than calling. In my experience, the people at the stores don't know anything about the Ally.



    Here is what will happen:

    1. You will take the phone to the store.

    2. Emp #1 will look at it, push a few buttons, hook it to a computer, key a couple things on the computer, take it off the computer, pull the battery out, put the battery back in, push a few buttons again, then go get emp #2.

    3. Emp #2 will repeat everything Emp #1 did.

    4. They will then call the help line who will have them repeat the steps they already did.

    5. They will order you a replacement phone and have it mailed to your house.



    Save your time and sanity and call instead. I would also tell them that if they can't provide you with a working Ally to give you another brand that does work. Prop won't help but they might send you something else.
    Motorola Droid 4

  6. #5
    Banned DoctorCamila's Avatar
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