sending rooted phone for warranty

This is a discussion on sending rooted phone for warranty within the LG Ally Help forums, part of the LG Ally category; So for whatever reason the phone stopped working and I cant get past the Gmail sign in screen on my phone without it locking up. ...

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Thread: sending rooted phone for warranty

  1. #1
    Android Lurker last5liter's Avatar
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    So for whatever reason the phone stopped working and I cant get past the Gmail sign in screen on my phone without it locking up. So I went to Verizon and they are going to send me a new replacement phone under warranty. My only concern is that I rooted the phone a few months back. So is there anything I can do to put the phone back to factory settings, like a factory reboot? I'm just afraid that once I get the new phone and i send back the old one there going to want to charge me for a phone and deny the warranty because its rooted.

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  3. #2
    Android Junkie allyAndroid's Avatar
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    If you flashed another ROM, the only way to get it back to factory is to flash the original ROM back on the phone. But if you could do that, and were able to do a Factory Reset, your phone wouldn't be bricked and wouldn't need to be replaced.



    According to Verizon, once you root, your warrenty is no longer valid. The question now would be if they actually check if the phone is rooted when they get it back. I have not heard of anyone returning a rooted phone so I don't know what will happen.
    Motorola Droid 4

  4. #3
    Android Enthusiast cd_fifty_6's Avatar
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    Can you get to the recovery menu?
    Motorola Droid RAZR MAXX - Droid X2

  5. #4
    Android Enthusiast cd_fifty_6's Avatar
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    And do you have clockworkmod recovery
    Motorola Droid RAZR MAXX - Droid X2

  6. #5
    Android Enthusiast cd_fifty_6's Avatar
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    If you can access it try mounting it to your computer from there and try to dowload and install a android froyo file from the internet or you could avoid everything and just install velocity rom and see if it works
    Motorola Droid RAZR MAXX - Droid X2

  7. #6
    Banned DrTomas's Avatar
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