Can't Delete Email Accounts!?

This is a discussion on Can't Delete Email Accounts!? within the Motorola Droid RAZR MAXX forums, part of the Motorola Android Phones category; I am having problems with the stock email app. It was working fine, got a replacement device, now the new device isn't working with my ...

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Thread: Can't Delete Email Accounts!?

  1. #1
    Android Lurker MFinch's Avatar
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    Can't Delete Email Accounts!?

    I am having problems with the stock email app. It was working fine, got a replacement device, now the new device isn't working with my yahoo or MSN account. With ICS, it gave an "invalid credentials" message when I know they were right. I have JB now, and they still don't work. I frequently get an unable to sync notification. And I am unable to delete these accounts. Any one have any ideas?

    Motorola RAZR maxx running jelly bean

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  3. #2
    Super Moderator cali's Avatar
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    Welcome to the site. Hope someone is able to offer help.

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    Android Sr Member Frederuco's Avatar
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    Can't Delete Email Accounts!?

    Can you go to Settings - Accounts - tap on an account - menu key button (top right) - Remove Account

    That has worked for me on any accounts I had on a device.
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  5. #4
    Android Lurker MFinch's Avatar
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    Re: Can't Delete Email Accounts!?

    No, that doesn't work. None of the normal things have worked. I saw somewhere that someone suggested to go to manage apps, email, clear data. But that button never came active. Just clear cache, which didn't help.

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    Android Sr Member Frederuco's Avatar
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    Well, my next suggestion is not a good one....

    Factory Reset (wipe the device).

    Hopefully someone will come along and have another solution that will work before it comes to that.
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  7. #6
    Android Lurker MFinch's Avatar
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    Re: Can't Delete Email Accounts!?

    Ouch... I hope so, too. I would like to not go that route if possible. Thank you for the suggestions, thou.

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    Super Moderator UltraDroid's Avatar
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    Welcome to the forum!
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  9. #8
    Android Lurker MFinch's Avatar
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    Re: Can't Delete Email Accounts!?

    Update!

    Randomly went back to manage apps and selected email. The clear data option was available this time (it hadn't been previously). Cleared it, so now I don't have any more "sync error" notifications all the time. Been using each of my email accounts own separate app. Hopefully this helps someone else.
    Frederuco likes this.

  10. #9
    Android Sr Member Frederuco's Avatar
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    Can't Delete Email Accounts!?

    Thanks for the update!
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