Moto's Embarrassed

This is a discussion on Moto's Embarrassed within the Motorola Droid X forums, part of the Motorola Android Phones category; Moto apologizes for the hastily posted "If you want to do custom roms, then buy elsewhere, we'll continue with our strategy that is working thanks." ...

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    Super Moderator/RS psychotic_penguin's Avatar
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    Moto's Embarrassed

    Moto apologizes for the hastily posted "If you want to do custom roms, then buy elsewhere, we'll continue with our strategy that is working thanks."

    Looks like whomever was running Motorola's YouTube page today might have gone a wee bit rogue. To recap, a comment on a video of the Atrix 4G was greeted with a tongue so sharp we had to make sure it wasn't ours. "If you want to do custom roms, then buy elsewhere, we'll continue with our strategy that is working thanks." Whoops.

    The comment was deleted not too long after we first reported it. But the fallout continued, with Motorola issuing an apology on Facebook, and saying there may be a compromise for those who wish to do a little hacking:

    We apologize for the feedback we provided regarding our bootloader policy. The response does not reflect the views of Motorola.

    We are working closely with our partners to offer a bootloader solution that will enable developers to use our devices as a development platform while still protecting our users' interests. More detailed information will follow as we get closer to availability.

    There also was this response to a followup on the YouTube page:

    So we attempt to answer nearly all comments raised on this channel across over 130 videos and in a timely fashion. Sometimes we make a mistake, and the remark we agree could have been better phrased and more polite. So we do apologise, and that we will continue to monitor feedback on the wider discussion and pass that along. Thank you.

    Mistakes certainly do happen, and we certainly understand the ... patience ... required when working in public. We'd cut Moto a little slack here -- but we'll also keep an eye out for any more shenanigans.




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  3. #2
    Moderator x-tac23's Avatar
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    Insert foot in mouth!! Moto fail!

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    Android Jr Member aaf709's Avatar
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    That was a quick spin there.

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    Super Moderator Dorian's Avatar
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    Android Jr Member Ubermicro13's Avatar
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    Haha figures.

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    Android Jr Member bigmook's Avatar
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    I don't really care how politely someone tells me I'm screwwed. In the end I am still locked down.

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    sent from my brain using big stupid thumbs

  8. #7
    Android Lurker guitarchris123's Avatar
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    Can you say "damage control"?

  9. #8
    Android Sr Member xrazedx's Avatar
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    Lol, yup. They saw how quickly that response created negative feedback for them.
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    Android Master tp76's Avatar
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    Yeah - they are backtracking on this one to save face, if they really make changes, it would surprise me -

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    Android Enthusiast Garemlin's Avatar
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    Quote Originally Posted by guitarchris123 View Post
    Can you say "damage control"?
    .................................................. .......................
    Last edited by Garemlin; 01-21-2011 at 06:29 AM.






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