Motorola Photon in Start-Up Loop

This is a discussion on Motorola Photon in Start-Up Loop within the Motorola Photon Tech Support forums, part of the Motorola Photon category; Motorola Poton G4 smart phone: Along with other quiks, there is a new one tonight... plugged in phone to a/c charger as usual. Phone powered ...

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Thread: Motorola Photon in Start-Up Loop

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    Android Lurker MartyW's Avatar
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    Motorola Photon in Start-Up Loop

    Motorola Poton G4 smart phone: Along with other quiks, there is a new one tonight... plugged in phone to a/c charger as usual. Phone powered off, appeared to restart, but is now stuck in a loop of the boot up sequence: Motorola logo, "welcome to NOW" message, then blank and repeat. Removed/replaced battery and powered up, same result. Won't seem to go on past this loop. Calls go directly to v-mail. Getting tired of all the quirks with this phone...

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    Super Moderator/RS SLAG IT!'s Avatar
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    You root your phone?

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    Android Lurker Cha_Droid's Avatar
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    My buddy had the same issue.... It happened here and there for a week, so he took it into the Sprint store and the store rep had no idea what to do.. just told him that he shouldn't have so much apps on his phone. Then over the weekend, it crapped and was stuck in the bootloop. We did a hard reset and it solved the issue. His phone was not rooted or anything special. Instructions on the hard reset is on this website: Motorola Photon 4G hard reset - PDA Smartphone PNA hard reset soft reset
    jnpmcd likes this.

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    Android Lurker chiques's Avatar
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    I had the exact same problem. I got frustrated and left my phone to reboot over the weekend. I'm guessing after several reboot cycles the OS finally realized something it was trying to initialize is messed up. In my case the wifi radio had the status "error" when it was finally able to boot. This seems to be a problem with the Motorola firmware for the WiFi radio in my case.

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    Super Moderator UltraDroid's Avatar
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    Welcome to the forum!
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