Swap process...

This is a discussion on Swap process... within the Nexus One forums, part of the Google Phones category; So my Power/Lock Button has pretty much stopped working completely. I want to swap it for a new one through htc, but I hear there ...

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Thread: Swap process...

  1. #1
    Junior Member chrisofknives's Avatar
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    Swap process...

    So my Power/Lock Button has pretty much stopped working completely. I want to swap it for a new one through htc, but I hear there is a charge they put on your credit card. Is this true? Has anyone here done a swap and been charged? I don't have $500+ dollars to get a working phone.

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  3. #2
    Senior Member kevindaledavis's Avatar
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    If you do the swap option, they do try to put a hold for ~$529 on your credit card.

    The other option is to have your phone repaired. It takes 1-2 weeks but doesn't cost you anything.

    AT&T ne:nexusx:us S on AT&T
    AT&T ne:nexusx:us one on Taiwan Mobile [Missing in Taipei]
    Archos 70 with UrukDroid

  4. #3
    Senior Member hawon's Avatar
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    but the charge will be refund back to you as soon as they receive your old phone.

  5. #4
    Senior Member kevindaledavis's Avatar
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    Quote Originally Posted by hawon View Post
    but the charge will be refund back to you as soon as they receive your old phone.
    They don't actually charge your card. They just put a hold on it until you return the broken phone to them. It's possible they will actually charge you if they decide the issue was caused by you. I've never heard of them doing this though.

    It does mean you need to have that much left on your credit limit though.

    Good luck :nexusx:

    AT&T ne:nexusx:us S on AT&T
    AT&T ne:nexusx:us one on Taiwan Mobile [Missing in Taipei]
    Archos 70 with UrukDroid

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