Snapped Nexus One Car Dock
This is a discussion on Snapped Nexus One Car Dock within the Nexus One forums, part of the Google Phones category; Un-friggin-believable. I'm driving along this morning listening to music from my N1, and then >kerplop< the phone drops to the floor of the car; the ...
Un-friggin-believable. I'm driving along this morning listening to music from my N1, and then >kerplop< the phone drops to the floor of the car; the car dock had snapped from the top. I've had this phone for six weeks, the car gets parked in the garage, so there is no sun damage to the dock unit.
Thanks folks for arming me with knowledge before going at bat with HTC to get a replacement.
Nice on the phone, slow on the delivery
I was happy to receive similar service from the man on the phone. I was not so happy that it took them more than three weeks to send me a replacement. I had to get on their case about it to remind them. The never sent me a receipt to let me know they got my broken car dock and they never sent me a tracking number when they shipped it back to me. Funnily, though, the FedEx man knocked on my door five minutes after the second call I made to ask them where my replacement was!
Originally Posted by superwario
Tip for customers: nip at their feet until you get your replacement.
I sent mine in back in May. Received a replacement within 3-4 days of sending it in. Helps that I am near Dallas and the replacement came from Houston, but they were very quick and responsive to me. The only problem was they kept sending me notices that if I didn't send my dock in soon, they were going to close my case.... I had already receved my replacement dock