Sent phone in for repairs for "dust under screen issues" quoted $196... What?!?

This is a discussion on Sent phone in for repairs for "dust under screen issues" quoted $196... What?!? within the Nexus One forums, part of the Google Phones category; Anybody have any ideas on what my next course of action should be?...

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Thread: Sent phone in for repairs for "dust under screen issues" quoted $196... What?!?

  1. #21
    Junior Member naltima's Avatar
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    Anybody have any ideas on what my next course of action should be?

  2. #22
    Senior Member blackstar's Avatar
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    Quote Originally Posted by naltima View Post
    Anybody have any ideas on what my next course of action should be?

    Lawsuit? jk! Sorry for your situation man! I hope I don't ever have to go through your run around with HTC.

  3. #23
    Junior Member lesliegodwin's Avatar
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    You wrote exactly what happened to me!!!!

    Same exact thing!
    I had usb port problem/loosening so couldn't charge.
    It's a known issue for the initial Evo's that went out and I got one of the first ones.
    Sent it in to HTC...told me there was water damage!!! Almost fell off my chair. Same as you, I am practically obssessional about taking care of my phone.
    I thought the only possible thing is that it was on the counter when I took a shower a few times. If that's enough to void the warranty, that is absurd.

    They want 240. for the repair...can't repair usb port without fixing water damage...I even had to buy a backup phone because I don't have insurance.

    I'm so furious...will keep fingers crossed for your situation...will also call hq...couldn't believe that there was literally no one according to the customer service rep I spoke with who could make a case by case decision to have my phone repaired.

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