Nexus/Plan question for unsub phone.

This is a discussion on Nexus/Plan question for unsub phone. within the Nexus One forums, part of the Google Phones category; After DAYS of a non-working tmobile account, my nexus one finally works thanks to HTC intervention. The company line from happy bimbo employees at tmobile ...

Page 2 of 2 FirstFirst 12
Results 11 to 12 of 12

Thread: Nexus/Plan question for unsub phone.

  1. #11
    Junior Member rsowen4's Avatar
    Join Date
    Jan 2010
    Posts
    7

    thanks to HTC for getting tmbile to fess up

    After DAYS of a non-working tmobile account, my nexus one finally works thanks to HTC intervention. The company line from happy bimbo employees at tmobile is "gee, it should work, just wait another 48 hours." My call today got me patched to HTC rather than tmobile. At first it angered me, but it turned out to be a blessing. The HTC person took me through a number of steps with the phone, including a soft reset and setting the phone to 2G. After determining that there was nothing, beyond any doubt, wrong with the phone, she patched me through to someone at tmobile.

    The person who answered at tmobile this time started right off with, "Gee, sorry to hear you had a problem with your phone. Somebody neglected to give you data access even though that is what the plan is set to. They tell you 48 hours, but it really never takes that long and this should have worked almost immediately. I guarantee that yours will be working within two hours. Sorry it took you four days to finally get through to me."

    So it's up and working now -- four days after I installed the sim card. Love the phone. Love HTC. Love the Google apps. Hate tmobile with a passion.

  2. #12
    Member Jaredu's Avatar
    Join Date
    Jan 2010
    Posts
    39
    Quote Originally Posted by rsowen4 View Post
    After DAYS of a non-working tmobile account, my nexus one finally works thanks to HTC intervention. The company line from happy bimbo employees at tmobile is "gee, it should work, just wait another 48 hours." My call today got me patched to HTC rather than tmobile. At first it angered me, but it turned out to be a blessing. The HTC person took me through a number of steps with the phone, including a soft reset and setting the phone to 2G. After determining that there was nothing, beyond any doubt, wrong with the phone, she patched me through to someone at tmobile.

    The person who answered at tmobile this time started right off with, "Gee, sorry to hear you had a problem with your phone. Somebody neglected to give you data access even though that is what the plan is set to. They tell you 48 hours, but it really never takes that long and this should have worked almost immediately. I guarantee that yours will be working within two hours. Sorry it took you four days to finally get through to me."

    So it's up and working now -- four days after I installed the sim card. Love the phone. Love HTC. Love the Google apps. Hate tmobile with a passion.
    Kind of told you it's usually something as simple as someone not properly clicking a checkbox, lol. I hate when that happens.. it's so frustrating for people.

Page 2 of 2 FirstFirst 12

Remove Ads

http://www.scramblerducati.org/

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Vibrant free for BOTH newAND upgrades.
    By DF Member in forum Samsung Vibrant
    Replies: 0
    Last Post: 10-29-2010, 07:35 PM
  2. HTC Desire getting its Froyo OTA today
    By DF Member in forum HTC Desire
    Replies: 1
    Last Post: 09-24-2010, 10:40 AM

Search tags for this page

unsubsidized nexxus phone

Click on a term to search our sites for related topics.
Android Forum