can i get a replacement if...

This is a discussion on can i get a replacement if... within the Nexus One forums, part of the Google Phones category; i have dust under my screen, and i heard they replace it for you for free.. what if i bought it from someone, and they ...

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Thread: can i get a replacement if...

  1. #1
    Senior Member ILoveMyNeXus1's Avatar
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    can i get a replacement if...

    i have dust under my screen, and i heard they replace it for you for free.. what if i bought it from someone, and they no longer have the receipt? can i still call and get it replaced? do i have to have the $570 in my bank account?

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  3. #2
    Senior Member NeonMonster's Avatar
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    You are gonna have to contact HTC and see.

    Specifically in the warranty it states that its for the 'person who purchased' the device implying that only the original purchaser is the warranty registered under...

    But they shouldn't NOT fix it right? :\\ But there are two options with replacing/fixes:

    1: You send in your Nexus, and wait 2 weeks or so for them to fix it and send it back to you.

    2: You send in your Nexus, and deposit 570 for a replacement Nexus to use while your nexus is being repaired.

    Someone said that if you call your phone service provider, some will give you a super cheap phone for the downtime of waiting for your nexus to come back.
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  4. #3
    Senior Member ILoveMyNeXus1's Avatar
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    thanks, ill look into that...

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