Empty Box Delivered

This is a discussion on Empty Box Delivered within the Nexus One forums, part of the Google Phones category; Originally Posted by FredyG Yeah that sucks. I bet the guy/gal who took it feels real cooool about now... And is probably on this message ...

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Thread: Empty Box Delivered

  1. #21
    Senior Member iPhoneSlayer's Avatar
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    Quote Originally Posted by FredyG View Post
    Yeah that sucks. I bet the guy/gal who took it feels real cooool about now...
    And is probably on this message board
    Come here little sheep; I have a nice juicy apple for you!
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  2. #22
    rje
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    Junior Member rje's Avatar
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    This is a tough break for you. It could have happened anywhere. it isn't about shipping to Canada. I had mine delivered to Toronto with no problems. I know several others who had perfect deliveries into Canada. You mention having to pay tax. That's to be expected. No surprise there. You buy something, you pay tax.

  3. #23
    Senior Member jaeisber's Avatar
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    That would be horrible. I cant imagine the anticipation of my N1 arriving only to find it....its NOT there. Pretty sure I'd curl up in a ball and cry.
    Bought the AT&T N1.

  4. #24
    Senior Member thomaslkuo's Avatar
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    Start blasting emails to the higher ups in DHL to get their attention. I would file any type of complaint you can to the Hub that they have verified retaped your box. Besides Eternel Diarrhea, I hope he gets fired and then can't afford food and has to eat his unending supply of ...
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  5. #25
    Senior Member ezeddiekun's Avatar
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    Quote Originally Posted by thomaslkuo View Post
    Start blasting emails to the higher ups in DHL to get their attention. I would file any type of complaint you can to the Hub that they have verified retaped your box. Besides Eternel Diarrhea, I hope he gets fired and then can't afford food and has to eat his unending supply of ...
    Yup don't give up. Keep calling HTC and DHL until you get to them. One of them should also compensate your lost of time.
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  6. #26
    Senior Member jaeisber's Avatar
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    Any update on this?
    Bought the AT&T N1.

  7. #27
    Member Mur3's Avatar
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    Quote Originally Posted by jaeisber View Post
    Any update on this?
    Nothing so far this morning. I e-mailed Google and requested another phone be sent immediately at no charge since I paid for the 1st one in good faith expecting it to be delivered without any inconvenience. It's not my fault they chose to use DHL as the shipper. I haven't heard back from them yet.

  8. #28
    Senior Member jaeisber's Avatar
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    That sucks...have you heard back from any of your emails to them?
    Bought the AT&T N1.

  9. #29
    Member Mur3's Avatar
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    Quote Originally Posted by jaeisber View Post
    That sucks...have you heard back from any of your emails to them?
    This is the only reply I've had from Google so far:

    Hi,

    Thank you for your call.

    We're currently conducting a thorough investigation with our shipping
    provider to resolve the issue you've reported. Please retain all shipping
    materials to aid in this investigation, including the shipping box,
    contents, and packing materials. We'll provide an update within 7 business
    days.

    We apologize for the inconvenience.

    Regards,
    The Google Team

  10. #30
    Senior Member iPhoneSlayer's Avatar
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    Good thing you kept the box.
    Come here little sheep; I have a nice juicy apple for you!
    [SIGPIC][/SIGPIC]

    Nexus One: Locked and Rooted
    ROM: CM7

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