Newbie...Please help with Star N9776 6" JB. Phone screen goes black when calling pls help
I am new to this forum and thought I would ask for some advice about an issue thats driving me mad.
I bought a cheap (all I could afford) jelly bean Chinese Star N9776 phone and on the whole have to report its great for the money.
The only problem is that when I make a call or receive a call the ALS_PS sensor I think turns the screen off and it will not come back on until the call ends.
I have searched for answers and have found that this is a common problem. One thread suggested that if you enter the boot menu with the volume and power key you can sellect an option to disable this feature.
However the menu is in Chinese
Please can anyone help me with this or suggest a remedy keeping in mind I am a novice
Thanks in advance.