Help! 2 Issues

This is a discussion on Help! 2 Issues within the Rescue Squad Help forums, part of the Android Rescue Squad Support Forum category; I posted this somewhere else but noone replied so maybe I posted in the wrong section. My keyboard on my G2 doesnt light up anymore ...

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Thread: Help! 2 Issues

  1. #1
    Android Jr Member dvdman's Avatar
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    Help! 2 Issues

    I posted this somewhere else but noone replied so maybe I posted in the wrong section. My keyboard on my G2 doesnt light up anymore when I open it up to use it. Helpful in dark places. Also, when I make a call the screen goes blank. The phone makes calls as normal but I can't hang up the phone by hitting the end button cuz I cant see it. If I open the keyboard while making the call everything is fine. I can see the end button and dial pad but this can somewhat annoying.I couldnt find a thread and I cant seem to get any replies. Thanks for any advice...

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  3. #2
    Administrator wicked's Avatar
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    Have you tried a battery pull? Take out battery for 30 seconds and restart phone. See if that helps.


  4. #3
    Android Enthusiast Martin030908's Avatar
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    is your hand/finger blocking the proximity sensor by any chance? That might explain why the screen stays dark... or maybe it's an issue with the proximity sensor.

  5. #4
    Super Moderator/RS SLAG IT!'s Avatar
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    Do you have a case for your device? If so is it blocking the sensor? Have you pulled the battery like Wicked suggested? Smartphones need battery pulled at least once a week to kind of reset themselves so to speak.

  6. #5
    Super Moderator/RS SLAG IT!'s Avatar
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    What tablet?

  7. #6
    Android Enthusiast titanoman's Avatar
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    The battery pull solved the problem for me.
    sorry trying to discard this post but it won't go away. I just noticed the date on the post I was replying to.
    Last edited by titanoman; 08-05-2011 at 09:27 AM.

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