Data Connection Drops When Phone Sleeps

This is a discussion on Data Connection Drops When Phone Sleeps within the Rescue Squad Help forums, part of the Android Rescue Squad Support Forum category; My G2 recently developed an issue where the data and/or wifi connection shuts down when the phone is not in use. When I wake the ...

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Thread: Data Connection Drops When Phone Sleeps

  1. #1
    Android Lurker JRFwolfie's Avatar
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    Data Connection Drops When Phone Sleeps

    My G2 recently developed an issue where the data and/or wifi connection shuts down when the phone is not in use. When I wake the phone up the signal icon and wifi icon in the notification bar is often white for a short time and then, sometimes after a minute or two, switches to green. A T-Mobile rep told me that when the signal icon is white I am not connected to the data network. Can someone shed some light on what might be wrong, what troubleshooting I can do?

    Thanks!

    Phone: G2
    software version: 2.3.3

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  3. #2
    Android Sr Member CoolDroid's Avatar
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    Hi!
    Are you use any automatic data disable app like "Battery defender" or "Juice defender". If so those app can ability to disable data and WiFi connection when phone is sleep. Also battery saver can do it. So check those apps settings.

    update feedback!

  4. #3
    Android Lurker JRFwolfie's Avatar
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    unfortunately I do not have any battery saver or Juice Defender software on my phone. I actually run it full on and plug in frequently.

  5. #4
    Android Sr Member CoolDroid's Avatar
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    Quote Originally Posted by JRFwolfie View Post
    unfortunately I do not have any battery saver or Juice Defender software on my phone. I actually run it full on and plug in frequently.
    sorry friend i don't have no idea about this situation. :D Hope someone help you!

  6. #5
    Super Moderator/RS SLAG IT!'s Avatar
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    Have you ever yanked your battery out? Do you have an app or task killer on it? If it just started and never happened before what have you recently changed on it?

  7. #6
    Super Moderator/RS furbearingmammal's Avatar
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    Do you have the WiFi policy set to never go to sleep?
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  8. #7
    Super Moderator/RS SLAG IT!'s Avatar
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    Thanks fbm that was my next question.

  9. #8
    Android Lurker JRFwolfie's Avatar
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    tell me how to check wifi policy not to sleep. I have looked at all the settings I can find and do not see a "do not sleep" setting. Great idea, I hope!

  10. #9
    Super Moderator/RS furbearingmammal's Avatar
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    Settings> Wireless & Networks> WiFi Settings> Menu Button> Advanced> Wi-Fi sleep policy> Never

    At least that's how I got to mine. :-)
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  11. #10
    Android Lurker JRFwolfie's Avatar
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    Cool

    From Wolfie to my furbearing friend... THANKS!!!

    Somehow it was set to turn off when the screen did. Problem solved

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