Samsung Kies Air Screen Not Loading

This is a discussion on Samsung Kies Air Screen Not Loading within the Rescue Squad Help forums, part of the Android Rescue Squad Support Forum category; Hello I am hoping someone can help me with Kies Air! I have downloaded the app on my Galaxy S 3 and have had the ...

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Thread: Samsung Kies Air Screen Not Loading

  1. #1
    Android Lurker nic's Avatar
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    Samsung Kies Air Screen Not Loading

    Hello

    I am hoping someone can help me with Kies Air!
    I have downloaded the app on my Galaxy S 3 and have had the Kies air function working fine via my laptop. However, now whenever I connect to Kies Air I get a partially loaded screen on the computer, which also freezes the whole system on occasions. It is not showing the full Kies menu and I cannot access my phone's details through it. I have no idea why.
    I have hopefully attached the screen shot that I get - can anyone help? I have downloaded the latest Java, and I had it working once yesterday! For some reason it has stopped working again today!

    Thank you
    NicAttachment 3894

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  3. #2
    Super Moderator Astrix's Avatar
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    1) Try clear your browser history, cache, cookies..etc and try again.
    2) Try diff browser?

    Optional: Go to your PC windows start button(lower left) > type in search column %temp% and enter. New window will pop up. Delete all the contents and it will prompt you only 1 file cannot delete and skip that file. (this is where the temporary junk files hidden)

    Best of the best alternative, use airdroid: https://play.google.com/store/apps/d...airdroid&hl=en

    Gd luck and hope it help
    nic likes this.

  4. #3
    Android Lurker nic's Avatar
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    Astrix,
    Many thanks for your reply. For some reason my laptop has some sort of problem with Kies Air, but I have gone through Airdroid and it works perfectly.
    Nic
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