Quick search box keeps popping up (virus?)

This is a discussion on Quick search box keeps popping up (virus?) within the Rescue Squad Help forums, part of the Android Rescue Squad Support Forum category; Hi there, I think my android phone may have a virus. Whenever I try and perform an action the Quick Search Box pops up and ...

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Thread: Quick search box keeps popping up (virus?)

  1. #1
    Android Lurker UniBoy5's Avatar
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    Quick search box keeps popping up (virus?)

    Hi there,

    I think my android phone may have a virus. Whenever I try and perform an action the Quick Search Box pops up and takes over the screen so I cannot do what I want to do. In short time, the Quick Search Box keeps popping up without me doing anything. I can't even power the phone off because the Quick Search Box takes over before I can press the Power Off button. Can someone please help me with this?

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  3. #2
    Super Moderator UltraDroid's Avatar
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    Welcome to the forum!

    I'm not a technician, so I can't offer a solution to the problem, but hang on for a bit and some of our really knowledgeable staff members will give you a hand.
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    Android Junkie Tears_for_Fears's Avatar
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    Re: Quick search box keeps popping up (virus?)

    Is this Quick Search Box a stock application? If so, what phone are you using?

    Try going to the Settings, then Applications, then find 'Google Search' under "All". Force close it, clear cache and data if needed. If you need to reboot your phone, in most phones the quick shortcut command is holding Power key and Volume Up key at the same time for about 4 seconds.
    CR6 likes this.
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    Android Junkie Tears_for_Fears's Avatar
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    Re: Quick search box keeps popping up (virus?)

    It is most likely not a virus. But it's possible, if the problem persists, you can 'freeze' the app that's causing it (if your phone allows it). Other than that, you may have to restore factory settings. If you can't access it through the Settings because of the app, then you can do it through the Recovery Mode. But for this, you better tell us what phone you are using. Because the command varies in different phones.

    Your phone must be off. Usually the command is either Home+Volume Up+Power buttons at the same time or Home+Power. It may also be Volume Up+Power. But it's safest to *know*.
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  6. #5
    Android Lurker UniBoy5's Avatar
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    Quote Originally Posted by Tears_for_Fears View Post
    It is most likely not a virus. But it's possible, if the problem persists, you can 'freeze' the app that's causing it (if your phone allows it). Other than that, you may have to restore factory settings. If you can't access it through the Settings because of the app, then you can do it through the Recovery Mode. But for this, you better tell us what phone you are using. Because the command varies in different phones.

    Your phone must be off. Usually the command is either Home+Volume Up+Power buttons at the same time or Home+Power. It may also be Volume Up+Power. But it's safest to *know*.
    My phone is an LGC710H (LG Shineplus). Thank you highly for your help so far. Please let me know what buttons I need to press to get into recovery mode.

  7. #6
    Android Lurker UniBoy5's Avatar
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    Also I can't do the "Settings, then Applications, then find 'Google Search' under "All" and force close because the Quick Search Box starts repeatedly popping up after I press one or two buttons.

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    Super Moderator CR6's Avatar
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    Re: Quick search box keeps popping up (virus?)

    Welcome to the forum!
    If your can't clear the cache, you may need to do a factory days reset. It's in your system settings under about phone. Have you tried a battery pull? Leave it out for at least 5 minutes, put it back in and power up.
    You're not running a task killer are you?
    Also, you may try deleting your Google search widget and re-adding it to whichever homepage you had it on.
    Good luck!

    tap'n

  9. #8
    Android Junkie Tears_for_Fears's Avatar
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    Re: Quick search box keeps popping up (virus?)

    Try pulling the battery and leave it for 5 minutes as CR6 suggested. If it doesn't work and you can't bypass it in any way, then try the Recovery mode - turn off your phone, hold volume up and down at the sane time, then hold power button. You can navigate the Recovery with volume rocker and select with Home button.
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  10. #9
    Android Lurker UniBoy5's Avatar
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    I tried doing the battery pull, and it did not fix the problem.

    Are you supposed to hold this 3-button combination for the entire time as it boots up? It's not starting my cell phone in safe mode.

  11. #10
    Android Junkie Tears_for_Fears's Avatar
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    Re: Quick search box keeps popping up (virus?)

    Depends on the phone. Usually about three seconds after the screen lits up.
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