Blue Circle with a slash icon instead of signal bars

This is a discussion on Blue Circle with a slash icon instead of signal bars within the Samsung Captivate Tech forums, part of the Samsung Captivate category; Title. When I try to send a text I get a message that says 'Currently unable to send your message. It will be sent when ...

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Thread: Blue Circle with a slash icon instead of signal bars

  1. #1
    Junior Member Blake's Avatar
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    Won't connect to AT&T Network

    Title.

    When I try to send a text I get a message that says 'Currently unable to send your message. It will be sent when the service becomes available.'
    I try to make a call and get 'Not registered on network.'
    I am unable to receive texts or phone calls.

    I went into settings and the Network shows as unknown.

    The only way I've been able to fix it (VERY temporarily) was by turning the phone off then back on. (the icon comes back within an hour or so)

    I -think- it might have been caused by falling off my bed last week.

    Anyone know a way to fix this?

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  3. #2
    dandroid
    Guest dandroid's Avatar
    Hi Blake, that sounds like an actual hardware issue. Where you having any of these problems before the phone dropped?

  4. #3
    Super Moderator Dorian's Avatar
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    @Dorian_At_ATT
    For some reason I've actually heard that if it's dropped just right, something on the inside dislodges or a connection somewhere is broken, and it disables the baseband radio. Call AT&T up and see if they'll send you a replacement.

    Or you can try backing up your data, and restoring or changing to a different firmware and see if that helps.

  5. #4
    Junior Member numbay's Avatar
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    Quote Originally Posted by Blake View Post
    Title.

    When I try to send a text I get a message that says 'Currently unable to send your message. It will be sent when the service becomes available.'
    I try to make a call and get 'Not registered on network.'
    I am unable to receive texts or phone calls.

    I went into settings and the Network shows as unknown.

    The only way I've been able to fix it (VERY temporarily) was by turning the phone off then back on. (the icon comes back within an hour or so)

    I -think- it might have been caused by falling off my bed last week.

    Anyone know a way to fix this?
    Check your message center number and try again.

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