Can't Send and Open MMS Using My Samsung Galaxy Ace

This is a discussion on Can't Send and Open MMS Using My Samsung Galaxy Ace within the Samsung Galaxy Ace forums, part of the Samsung Android Phones category; just bought my samsung galaxy ace two weeks ago. Everything running smoothly untill suddently mms cannot be send and retrieve automatically. downloading also cannot work. ...

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Thread: Can't Send and Open MMS Using My Samsung Galaxy Ace

  1. #1
    Android Lurker m_riduan's Avatar
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    Can't Send and Open MMS Using My Samsung Galaxy Ace

    just bought my samsung galaxy ace two weeks ago. Everything running smoothly untill suddently mms cannot be send and retrieve automatically. downloading also cannot work. I thought it has something to do with sim card but it is not. pls advise to solve this problem

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    Super Moderator/RS furbearingmammal's Avatar
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    What have you tried to solve the issue? The standard response is to try a reboot and see if it solves the problem, but I'm guessing you've done that. So, I have to ask if you're getting any errors. If so, what are you seeing?
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  4. #3
    Android Lurker mahendrabenz's Avatar
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    Hi, I am facing the same problem. My galaxy Ace cannot send/receive MMS. I have checked APN settings through my service provider. (and these are correct). I can surf internet but cannot send/receive mms. There are no error messages. Messages come to the inbox and the status remains "Downloading" forever!!! Same is the case when sending a MMS. (Status remains 'Sending'!!!). I have checked the simcard with other handsets and MMS can be sent/received perfectly fine. I think this has something to do with some bugs in their operating system. Can someone please help me out with this? I have called customer care...but they seems to be ignorant about the problem!!!

    Thanks a lot in advance...

  5. #4
    Android Lurker mrsB's Avatar
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    i am experiencing the same problem? have you had any success? (ps i am totally naive when comes to the android)

  6. #5
    Android Lurker ms.ware11's Avatar
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    I am also having the same problem, as well as not knowing how to stumble through this forum. Has anyone posted any answers?

  7. #6
    ace
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    Android Lurker ace's Avatar
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    I had the same problem. To fix it, packet data must be enabled. To do this, follow these steps ... 1. Settings 2. Wireless Networking 3. Mobile (bottom of list) 4. Enable packets (top of list)

    Make sure to disable it once you've sent the message (if you don't have a data plan) b/c it can run in the background.
    Last edited by ace; 02-06-2012 at 12:01 AM. Reason: additional information

  8. #7
    Android Lurker squirrel_pigeon's Avatar
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    Hi. I had the same problem for months until I was advised last week up download Handcent from the market. This seems to have solved the problem totally for me.

    Sent from my GT-S5830 using Android.net

  9. #8
    Android Lurker roystonww's Avatar
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    Hello squirrel_pigeon,

    If I understand you correctly, does Handcent manage the data packet services for you when you want to send and receive MMS without you needing to manually connect and disconnect data packet services?

    I've been pulling my hair out with Virgin Mobile as my wifes new (since 28th Jan) Galaxy Ace has the exact same issue (I believe) as this thread has been discussing.

    Apart from being a security risk being connected to the internet all the time, she doesn't want data packet services permanently connected.

    My phone (HTC Desire) automatically connects mobile web (the HTC version of data packet services), sends the MMS and disconnects again once its finished sending, and the same goes for receiving MMS.

    Also what version of Android have you got, this Galaxy Ace comes with 2.3.3

    Regards.

  10. #9
    Android Lurker squirrel_pigeon's Avatar
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    When I send an MMS the little 3G icon appears on the notification bar and the arrows flash. I presume that means it has booted up the data service automatically - I don't have it on as standard as I prefer to connect to wifi if I can to save my data allowance.

    I have the latest version of Gingerbread that Kies will provide - I believe it is 2.3.3

    Sent from my GT-S5830 using Android.net

  11. #10
    Android Lurker squirrel_pigeon's Avatar
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    Have just checked and it's 2.3.4

    Sent from my GT-S5830 using Android.net

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