Galaxy ace: Failed to retrieve device information

This is a discussion on Galaxy ace: Failed to retrieve device information within the Samsung Galaxy Ace forums, part of the Samsung Android Phones category; I have an Samsung galaxy ace, witch i want to update to the new 2.3.5 Gingerbread OS, but when i connect my mobile phone to ...

Results 1 to 1 of 1

Thread: Galaxy ace: Failed to retrieve device information

  1. #1
    Android Lurker CaptSpaceMonkey's Avatar
    Join Date
    Nov 2011
    Posts
    2

    Galaxy ace: Failed to retrieve device information

    I have an Samsung galaxy ace, witch i want to update to the new 2.3.5 Gingerbread OS, but when i connect my mobile phone to my laptop it said it has the newest firmware, on the phone under about phone it states that it is using 2.2.1. I already installed the newest Kies soft ware but now it does not want to connect any more. It gives me an error reading: " Unable to connect to GT-s5830. Failed to retrieve device information." please help. I have restored factory setting. Now I can access the sd card but Kies does not want to work with it.
    Please help!
    Attached Images Attached Images  

  2. # ADS
    Ads
    Google Advertisement
    Join Date
    Always
    Posts
    Many
    Android.net is the premier Android Forum on the internet.


Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Replies: 1
    Last Post: 10-05-2011, 07:21 AM
  2. what is error code 1. re: failed sent text only message?
    By kostradivarius in forum LG Revolution
    Replies: 0
    Last Post: 09-27-2011, 10:57 PM
  3. Replies: 0
    Last Post: 08-22-2011, 01:35 PM
  4. 2.3.4 failed update
    By Hot-ice in forum Android Forum
    Replies: 5
    Last Post: 05-07-2011, 12:32 PM
  5. re-send a failed text
    By kelly062977 in forum LG Ally Tutorials & FAQ's
    Replies: 5
    Last Post: 07-23-2010, 08:50 AM

Search tags for this page

galaxy ace failed to retriev device informationm
,

kies failed to retrieve device information

,
samsung failed to retrive device info
,
samsung kies failed to get device information
,

samsung kies failed to retrieve device information

,
unable to connect failed to retrieve device information
,

unable to connect to gt s5830 failed to retrieve device information

,
unable to connect to gt s5830i failed to retrieve device information
,
unable to connect to gt-s5830
,
unable to connect to gt-s5830. failed to retrieve device information
,
unable to connect to gt-s5830.failed to retrieve device information
,
unable to connect to gt-s5830i
,
unable to connect to gt-s5830i failed to retrieve device information
,
unable to connect to gt-s5830i. failed to retrieve device information
,
unable to connect to gt-s5830i.failed to retrieve device information
Click on a term to search our sites for related topics.
Android Forum