Email Will Not Sync After Update to 4.1.2

This is a discussion on Email Will Not Sync After Update to 4.1.2 within the Samsung Galaxy Note forums, part of the Samsung Android Phones category; Since updating to 4.1.2 my email will only update manually. It is set to update every 30 min but the Sync tick box is greyed ...

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Thread: Email Will Not Sync After Update to 4.1.2

  1. #1
    Android Lurker alches's Avatar
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    Email Will Not Sync After Update to 4.1.2

    Since updating to 4.1.2 my email will only update manually. It is set to update every 30 min but the Sync tick box is greyed out. How do I get it to work?

    Allan

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  3. #2
    Android Lurker Pignbunny's Avatar
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    This is what I did and it worked:

    From the main screen, go to Settings
    then Apps
    then Email
    then Clear Cache
    Then I restarted my phone. Make sure it's set to Push

    Good Luck!
    Last edited by Pignbunny; 06-25-2013 at 01:45 PM.

  4. #3
    Android Lurker alches's Avatar
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    Thanks for the reply.

    I actually ended up phoning Samsung Australia and found our the cause. In my case I had to go to Settings / Data Usage and tap the Menu button which gave further options, one of which was Auto-sync. As soon as I ticked that box it worked again. Seems a bit hidden away but OK I suppose if you know where to look!

    Allan

  5. #4
    Android Lurker cedwards's Avatar
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    Red face worked great! thanks!

    Quote Originally Posted by alches View Post
    Thanks for the reply.

    I actually ended up phoning Samsung Australia and found our the cause. In my case I had to go to Settings / Data Usage and tap the Menu button which gave further options, one of which was Auto-sync. As soon as I ticked that box it worked again. Seems a bit hidden away but OK I suppose if you know where to look!

    Allan

    this worked..i have been searching for a way to fix this for months. thanks!

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