Using the External Memory - MEGA Problems ... Again

This is a discussion on Using the External Memory - MEGA Problems ... Again within the Samsung Galaxy Note forums, part of the Samsung Android Phones category; Hi, First post on this forum and hope that you chaps (and chapettes) can help me out. I had the same problem with my Galaxy ...

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Thread: Using the External Memory - MEGA Problems ... Again

  1. #1
    Android Lurker MurraydeSchot's Avatar
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    Using the External Memory - MEGA Problems ... Again

    Hi,

    First post on this forum and hope that you chaps (and chapettes) can help me out.

    I had the same problem with my Galaxy S2 and now it's happening with my Note too!

    Okay, I have a Galaxy Note with 16gb onboard memory and a 32gb Micro SD card for external memory.

    I've used Samsung's Kies software to populate the Internal memory with music files (MP3 and FLAC files). They list under Music, play and all is well.

    However, as I've 11gb stored, I've pretty much used all the internal memory I can. I want to add another 20gb + of music files onto the External memory and this is where the problems begin.

    Using Kies to send the files (again MP3 and FLAC) to the external memory, once the files have been transferred they appear in music under an "Unknown" heading and are listed there, as opposed to on the main menu by artist, album, etc. (My ideal is that, say Deadmau5 albums from the both internal memory and external memory, sit under the artist title, Deadmau5 and are accessible and playable from their). However when I try to play any file in Unknown, i.e. the external memory, the phone just shows a message "Sorry, the player does not support this type of audio file".

    I've checked the Micro SD card and rewritten it and it's come up on all tests as A-OK.

    In the past, I tried simply copying files onto the Micro SD card and slotting it into the phone, but that didn't work either.

    Please can someone help in non-IT terms how I can resolve the problems I've got?!!!

    Best regards,

    Murray

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  3. #2
    Super Moderator cali's Avatar
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    Welcome to the site. Hope you can get some help with this.

  4. #3
    Super Moderator Astrix's Avatar
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    Move all the files from external to your PC.
    Used your phone to format the external card.
    Once done..transfer it back without using KIES.

    Hope it help and keep us posted.

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