Sprint Receives Customer Service Champion Award from J.D. Power

This is a discussion on Sprint Receives Customer Service Champion Award from J.D. Power within the Sprint forums, part of the Android Phone Carriers category; Sprint has just announced that they’ve been recognized as J.D. Power’s 2011 Customer Service Champion in what seems to be a week of accolades for ...

Results 1 to 2 of 2

Thread: Sprint Receives Customer Service Champion Award from J.D. Power

  1. #1
    Administrator wicked's Avatar
    Join Date
    Jan 2011
    Location
    San Jose CA.
    Posts
    3,345
    Thanked
    260 times
    Twitter
    wwickedd

    Sprint Receives Customer Service Champion Award from J.D. Power



    Sprint has just announced that they’ve been recognized as J.D. Power’s 2011 Customer Service Champion in what seems to be a week of accolades for carriers. (T-Mobile was awarded the highest ranking in retail customer saatisfaction – yet again – today.)
    It’s a great turn-around for a company who was notorious for bad customer service earlier in the previous decade. It seems most things have taken a turn for the better, though, after Dan Hesse was appointed CEO. Under his direction, we saw the company transform into the serious competitor they are today.
    Hesse has stated from the beginning that his number one priority would be to turn that customer service ship around and put it back on its proper path, and with today’s award he can say that he accomplished his goal.


  2. Android.net is the premier Android Forum. Registered users do not see these ads. .

  3. #2
    Android Lurker nnan2825's Avatar
    Join Date
    Jan 2011
    Location
    Wisconsin
    Posts
    14
    U find this hard to believe from a personal standpoint. I had sprint & was horrified by the customer service. Had T-Mobile & us cellular as well. None too impressed. I finally moved to Verizon & so glad I did!

    Sent from my DROIDX using Android.net App

Remove Ads

http://www.scramblerducati.org/

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Replies: 1
    Last Post: 02-03-2011, 09:22 AM
  2. A fun way to get back at bad Customer Service
    By aaf709 in forum Off-Topic Forum
    Replies: 10
    Last Post: 01-26-2011, 03:42 PM
  3. U.S. Receives New Android Market
    By danDroid in forum Android News
    Replies: 0
    Last Post: 12-28-2010, 04:26 PM
  4. Power saving?
    By G2 Forum User in forum HTC G2
    Replies: 5
    Last Post: 11-16-2010, 08:33 PM
  5. Samsung not allowing emails to their customer service
    By Epic Forums User in forum Samsung Epic 4G
    Replies: 0
    Last Post: 09-19-2010, 04:27 PM

Search tags for this page

j.d. power 2011 customer service champion

,

sprint and customer service turnaround

,

sprint customer service turnaround

,

sprint customer service turnaroung

Click on a term to search our sites for related topics.
Android Forum